Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Grand Concourse is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.2
59 reviews
5 stars
13
4 stars
3
3 stars
3
2 stars
4
1 star
36
OR
Olivia Ramos
Jan 14, 2026
1.0
The food is ok. But the place is not managed well. I came four times after 3:00pm to buy food. Again , I spend about $25.00 bucks on my food and wanted to eat it sitting down. There was no seats at all , just a bunch of young children inside sitting down hanging out with no food infront of them. I spent $25 bucks to dine in and I had to eat outside sitting on the sidewalk crub!!! Why isn't customers having a seat a priority?
RR
Ro Ro
Jan 13, 2026
1.0
This is the worst Chipotle. The employees need customer service training, especially the cashier who works the night shift. They lost a customer who spent over $100 a month there. I won't be going back.
JC
Jason Clotter
Dec 23, 2025
1.0
The worst chipotle, please change the staff over here.
I’ve walked here last night for a basic bowl, I’ve noticed the employee put too much sour cream on the plate ( on my request) but the employee poured way too much sour cream on the food and it wasn’t eatable. That’s okay until the manager came to talk me.
The Hispanic women manager was very very hostile about the plate, her employee over poured too much sour cream on her end. I told the manager the food isn’t eatable and I requested for a new burrito bowl to be made but she argued and tried to force me to buy two bowls ( because her employee over poured on the sour cream and it wasn’t eatable) I asked her nicely to see if she can make another bowl but her attitude was very very nasty and refused to make me another one unless I paid for the first bowl ( her employee messed the first bowl). This happened before I paid luckily, the manager kept telling me she’s losing a plate ( she do not own chipotle or the resources, I’m not sure how’s she’s losing when her staff messed up the bowl)
Don’t come here. Staff is super rude and don’t care for the people.
Chipotle got worst over the years
JC
Julio Del Cid
Oct 15, 2025
1.0
I really didn’t like the service nor the attitude of this location
JI
Jenny Ithier
Oct 14, 2025
1.0
I had the grilled chicken soft tacos. The chicken was dry and crispy. Not to mention that they barely put any chicken in it to begin with. I had a pico de gallo taco. That’s all I tasted. Worst chipotle yet.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 557 Grand Concourse serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill on Grand Concourse?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in the Bronx?
It is located at 557 Grand Concourse, Bronx, NY 10451, United States.
How can I order food online from this Chipotle location?
You can order online via their website or the Chipotle app using links provided, including https://order.chipotle.com/ for direct online ordering.
What is Chipotle's commitment to food quality?
Chipotle follows its 'Food with Integrity' principles by using only 53 real ingredients sourced from farms that adhere to humane and sustainable practices, preparing classic recipes without artificial additives.
How can I contact Chipotle Mexican Grill at this location?
You can reach them by phone at +1 315-710-3188 or by email at NY.4636.GrandConcour@chipotle.com.
What other food options are available near Chipotle on Grand Concourse?
Nearby, you can find Popeyes® Louisiana Kitchen for chicken dishes, Burger King for burgers, Dunkin' for coffee and donuts, Häagen-Dazs for ice cream, and 153 Deli for grocery and supermarket needs.
Are there convenient services near Chipotle for shipping and printing needs?
Yes, UPS Authorized Shipping Outlet and PostNet are nearby for courier, shipping, printing, and shredding services.
Where can I find legal and professional services near this Chipotle location?
Nearby legal offices include Law Office of Asaro & Associates, Helen A Dairo Law Office, and Pyrros & Serres LLP. Professional services like KeyMe Locksmiths are also nearby.
What nearby places could I visit for fitness and entertainment after dining at Chipotle?
Ebony Halfacre Fitness gym and G Bar karaoke are close by for fitness training and entertainment options respectively.
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