Chipotle Riverdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked items, excessive salt, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including unwelcoming staff attitudes, incorrect orders, and slow service.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.
Inconsistent Availability
Customers frequently mentioned that the location often runs out of ingredients and has erratic hours, leading to frustration.
Overall Experience
The overall sentiment is negative, with many customers expressing dissatisfaction and stating they would not return.
AW
A W
Nov 7, 2025
1.0
Only 1 person working 50 people’s on the line what is wrong with chipotle corporate or manager they don’t care about us
JD
Jose Diaz
Oct 21, 2025
5.0
Buen servicio la comida siempre esta fresca el lugar es muy limpio y trankilo
JB
Jonathan Brea
Sep 13, 2025
1.0
To Whom It May Concern,
I am writing to express my concern regarding my recent experiences at this location. On two separate occasions, I visited your location to purchase a burrito for takeout. Unfortunately, after consuming the burrito on both visits, I experienced illness.
Prior to my second visit, I was uncertain if my initial sickness was directly related to your food. However, given the recurrence of illness following my second purchase, I am now convinced that there may be an issue with the food preparation or handling at this particular location. I have visited other locations of your establishment and ordered the same menu item without any adverse effects.
Furthermore, which raises concerns about the overall quality and safety food standards. I won’t be returning to this location. I felt it was important for me to share my experience here hoping you will take this matter seriously and improve.
AA
Ant-Man
Sep 4, 2025
1.0
Unwelcoming staff with teenager attitudes. The bowl portions are abysmal and don’t get me started with the quality of the food. By far the worst location in the Bronx. 0 Stars! 👎🏽
VV
Val
Jul 16, 2025
1.0
For the young man on the grill earlier today do better.! If you don't want to serve then stay on the grill. He was absolutely miserable and completely messed up my order and smiled at me knowing he did. I work in customer service, I am always polite and respectful to those in the same field. I'm sorry your unhappy with your life but, don't take it out on strangers.
It is located at 193 W 237th St, Bronx, NY 10463, across from BJ's.
What are some nearby places to Chipotle Riverdale that customers might find useful?
Nearby places include Petco Grooming for pet needs, Bank of America for financial services, and MTA Subway - 238th St for convenient public transportation.
How can I get to Chipotle Riverdale using public transportation?
You can take the MTA Subway and get off at the 238th St station, which is near Chipotle Riverdale.
Can I visit nearby restaurants before or after dining at Chipotle Riverdale?
Yes, nearby restaurants include Subway and Smashburger, offering you additional meal options around Chipotle Riverdale.
Are there other pet-related stores near Chipotle Riverdale?
Yes, in addition to Petco Grooming, there is Just Food For Dogs, a pet store near Chipotle Riverdale, perfect for pet owners.