Chipotle Mexican Grill

3.7
915 reviews
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Business Details

193 W 237th St, Bronx, NY
10463, United States
(718) 601-6022
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Riverdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
193 W 237th St, Bronx, NY
10463, United States

Hours

Reviews

3.7
915 reviews
5 stars
404
4 stars
195
3 stars
91
2 stars
53
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked items, excessive salt, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including unwelcoming staff attitudes, incorrect orders, and slow service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.

Inconsistent Availability

Customers frequently mentioned that the location often runs out of ingredients and has erratic hours, leading to frustration.

Overall Experience

The overall sentiment is negative, with many customers expressing dissatisfaction and stating they would not return.
  • AW
    A W
    Nov 7, 2025
    1.0
    Only 1 person working 50 people’s on the line what is wrong with chipotle corporate or manager they don’t care about us
  • JD
    Jose Diaz
    Oct 21, 2025
    5.0
    Buen servicio la comida siempre esta fresca el lugar es muy limpio y trankilo
  • JB
    Jonathan Brea
    Sep 13, 2025
    1.0
    To Whom It May Concern, I am writing to express my concern regarding my recent experiences at this location. On two separate occasions, I visited your location to purchase a burrito for takeout. Unfortunately, after consuming the burrito on both visits, I experienced illness. Prior to my second visit, I was uncertain if my initial sickness was directly related to your food. However, given the recurrence of illness following my second purchase, I am now convinced that there may be an issue with the food preparation or handling at this particular location. I have visited other locations of your establishment and ordered the same menu item without any adverse effects. Furthermore, which raises concerns about the overall quality and safety food standards. I won’t be returning to this location. I felt it was important for me to share my experience here hoping you will take this matter seriously and improve.
  • AA
    Ant-Man
    Sep 4, 2025
    1.0
    Unwelcoming staff with teenager attitudes. The bowl portions are abysmal and don’t get me started with the quality of the food. By far the worst location in the Bronx. 0 Stars! 👎🏽
  • VV
    Val
    Jul 16, 2025
    1.0
    For the young man on the grill earlier today do better.! If you don't want to serve then stay on the grill. He was absolutely miserable and completely messed up my order and smiled at me knowing he did. I work in customer service, I am always polite and respectful to those in the same field. I'm sorry your unhappy with your life but, don't take it out on strangers.
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Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Riverdale serve?

Chipotle Riverdale offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Riverdale?

Chipotle Riverdale is open daily from 10:45 AM to 11:00 PM.