Business Details
About
Mexican Restaurant
Chipotle 161st Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
623 reviews
5 stars
277
4 stars
99
3 stars
64
2 stars
39
1 star
144
What are people saying?
AI-generated from recent customer reviews
Food Quality
Inconsistency in food quality reported, with some customers receiving fresh and tasty meals while others experienced cold, dried out, or improperly cooked food.
Service Issues
Numerous complaints about poor customer service, including rude staff, long wait times, and frequent order mistakes.
Portion Sizes
Many customers noted that portion sizes, particularly for meat, were small and inconsistent.
Cleanliness
Reports of unclean dining areas and unsanitary food handling practices, including hair found in food.
Management Problems
Frequent mentions of poor management, including inconsistent hours, lack of communication, and inadequate staff training.
- KHKent HinksOct 15, 20254.0Good burrito and good pricing. I like the C food and recommend it.
- JDJonnyel DiazAug 14, 20253.0good food not so good workers
- JJJ “Jfuv”Sep 19, 20191.0I was there today and the server was terrible. He seem to have a prejudice as soon as I walked in. It was on 9/19/19 at 549 pm. He made comments of what I was choosing he than couldn’t wrap the burrito properly and the food kept spilling out. He seem like he was playing he than wraps it up picks it up my food and simulates like he’s licking a big joint going side to side with his mouth. Places it down and walks away great experience in the hood. Unbelievable and offensive
- JAJD AlanFeb 12, 20183.0Good food, but too loud, need to turn down music and respect people who want to talk or just chill. It shouldnt be like a nightclub in there. Owner needs to tell the manager and workers, who are the ones that seem to want to party and turn up the music, to put the customers before the workers.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on 161st Street serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the opening hours for Chipotle Mexican Grill 161st Street?
Chipotle 161st Street is open every day from 10:45 AM to 11:00 PM.
Does Chipotle 161st Street offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle 161st Street?
You can order online through the Chipotle app, via the website at order.chipotle.com, or by using quick links provided for Apple devices.
Does Chipotle Mexican Grill 161st Street accept credit cards and offer catering?
Yes, the restaurant accepts credit cards and provides catering services.
How can I contact Chipotle 161st Street via email or phone?
You can email them at NY.2838.161stStreet@chipotle.com or call their main phone number at +1 718-665-5238.
Is the Chipotle 161st Street location LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers.
Which nearby restaurants can I visit before or after dining at Chipotle 161st Street?
You can also try Smokey Island Grille for Jamaican and Caribbean cuisine, Starbucks for coffee, or Checkers at 260 East 161st Street for American fast food options nearby.
Are there grocery stores close to Chipotle 161st Street for additional shopping needs?
Yes, Food Bazaar and Bogopa Concourse are nearby supermarkets where you can shop for groceries and health foods.
What government and legal buildings are near Chipotle 161st Street, and how might this affect visitors?
The Bronx County Hall Of Justice, Bronx Criminal Court, Legal Aid Society, and other courthouses are nearby, which means visitors might encounter court-related foot traffic and services in the area.