Chipotle Mexican Grill

3.6
757 reviews
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About

Mexican Restaurant
Chipotle Throggs Neck S.C. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
815 Hutchinson River Pkwy, Bronx, NY
10465, United States

Hours

Reviews

3.6
757 reviews
5 stars
326
4 stars
168
3 stars
65
2 stars
31
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.

Food Quality

Customers frequently complained about the food being poorly prepared, lacking flavor, and inconsistent portion sizes.

Cleanliness

The restaurant was often reported as dirty, with unkempt dining areas and unsanitary food handling practices.

Availability

Many customers noted that the location frequently ran out of key ingredients, leading to dissatisfaction with their orders.

Atmosphere

The atmosphere was described as uninviting, with loud music and a chaotic environment contributing to a negative dining experience.
  • CN
    cj nabo
    Nov 17, 2025
    1.0
    Horrendous customer service. Music was blasting. Employees were cursing and unprofessional. Good was okay.
  • DM
    Dada Mama
    Nov 7, 2025
    1.0
    Very very rude stuff not professional they don’t care about the customers including the manager I don’t surprise when I saw all this bad reviews
  • KL
    Katrina Lewis
    Nov 6, 2025
    2.0
    I am very displeased with the customer service at this location. The workers are nice except this one girl. As I was on line the girl that was serving my food told me that it was her first time working on the line and she was confused about how to wrap the quesadilla. She asked the girl that check people out the black girl with glasses, she always has a nasty attitude. The new girl asked her for help and she gave her an attitude in front of the customers and the new girl started crying, I felt so bad for her cause that’s not how you talk to someone. Every time I go there that same girl always sucks her teeth and rolls her eyes while she’s checking me out. I just feel like if you’re miserable at your job you can leave.
  • BB
    Bella
    Oct 11, 2025
    1.0
    Terrible and inconvenient manager.
  • YD
    Yira Diaz-Boyce
    Sep 11, 2025
    1.0
    Terrible customer service at this location. The employees have a bad attitude and one of them was even screaming at me, which was completely unprofessional. When ordering for pickup, they just let the food sit there for the longest time instead of packing it and handing it to the customer. I had to wait around for no reason while my order was getting cold. Definitely one of the worst Chipotle experiences I’ve had.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Throggs Neck S.C. serve?

Chipotle serves customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for this Chipotle location?

Chipotle Throggs Neck S.C. is open every day from 10:45 AM to 10:00 PM.