Chipotle Mexican Grill

3.6
763 reviews
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About

Mexican Restaurant
Chipotle Throggs Neck S.C. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
815 Hutchinson River Pkwy, Bronx, NY
10465, United States

Hours

Reviews

3.6
763 reviews
5 stars
326
4 stars
169
3 stars
65
2 stars
31
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and overflowing garbage cans.

Customer Service

Numerous customers reported rude and unprofessional behavior from staff, including poor attitudes and lack of assistance.

Food Quality

Several reviews mentioned cold food, incorrect orders, and small portion sizes, leading to dissatisfaction with the overall dining experience.

Management Issues

Customers expressed concerns about poor management, including inadequate staffing and failure to maintain food supplies.
  • JM
    John M.
    3 days ago
    1.0
    This location needs serious re-training. Manger/s are rude & extremely defensive which rubs off on crew members, constantly DIRTY dinning area & often times are missing items from the line.
  • SA
    Syed Alam
    3 days ago
    1.0
    I asked for double meat and they only give me few pieces
  • KP
    Keily Pacheco
    Dec 28, 2025
    1.0
    Staff wasn’t bad, but the restaurant itself was extremely messy and dirty. There was leftover food from other restaurants on tables, napkins everywhere, and it didn’t look like tables were being wiped between guests. On top of that, the food was served very cold.. like refrigerated cold. Overall, the cleanliness and food temperature really ruined the experience.
  • GM
    Gillian McFadden
    Dec 10, 2025
    1.0
    This location gave me food poisoning. The person who builds bowls abandons station to pre-close bathrooms, then comes back and serves food without handwashing. All while the other employees stare from the kitchen watching as the line grows, including the manager. This location is run by a bunch of kids who obviously couldn't care less about food safety or customer service. Please save yourself the time, money, trouble, and a case of food poisoning. Also, please don't close the bathrooms with customers still present in the dining area; especially if you are going to give them food poisoning.
  • AL
    Alexandra L
    Dec 6, 2025
    1.0
    The cashier told me her name was Mary, but the receipt said Gloria, so I’m not sure who she was either way, she needs to check her attitude. The mumbling under her breath was unprofessional. And honestly, the company itself is slipping. The portion control is getting ridiculous. A bowl is almost $20 and the portions keep getting smaller. They’re going broke and taking it out on the customers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Throggs Neck S.C. serve?

Chipotle serves customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for this Chipotle location?

Chipotle Throggs Neck S.C. is open every day from 10:45 AM to 10:00 PM.