Brand Certified
Chipotle Mexican Grill
3.3(502 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
2122 Bartow Ave, Bronx, NY
10475, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(347) 899-8442
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/ny/bronx/2122-bartow-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2659
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Bay Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
502 reviews
5 stars
204
4 stars
78
3 stars
43
2 stars
23
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, inattentiveness, and unprofessional behavior.
Food Availability
Customers frequently reported that the location often runs out of key ingredients, leading to dissatisfaction and incomplete orders.
Food Quality
Many reviews mentioned issues with food quality, including bland flavors, poorly prepared items, and complaints about portion sizes.
Cleanliness
Several customers noted that the establishment was not clean, with complaints about unsanitary conditions and unkempt dining areas.
Management Issues
There were multiple mentions of ineffective management, including staff not following proper procedures and a lack of accountability.
- AGArianna GomezJan 2, 20261.0First of all if I could give o stars I would….I walked in at 8pm and according to the workers there was no guacamole, no sour cream, no chicken, and no shredded cheese. Even though, I witnessed workers uncover a batch of sour cream and put it in the work station next to the cashier which also had chicken, guacamole, and shredded cheese on the other side. Also there was no ice for the drinks and the cashier was ignoring the hell out of me when I asked for a cup and napkins multiple times. This is ridiculous service that they didn’t have what was needed to give a full meal, this also cost at least 8 people to walk out of the store. They need to absolutely do better!!!!!!
- ARArifur RahmanNov 9, 20255.0I was trying to order food there was a skinny girl she was kind showing me attitude I guess because it was closing time .that’s really unprofessional
- HTHanssel TavarezSep 20, 20251.0Do not order online here. I waited 15 minutes over the promised time, the cashier girl kept telling me my order wasn’t ready, I went up to her one last time to ask again, she said she didn’t know, that it was another girl responsible for the online order. There was a bag sitting since I got there by the counter, I had to ask to take a look if that was my order and it was! Nasty attitude too. We are customers, if you have beef among yourself, don’t let it affect the customer!
- RDRick DeSutterSep 14, 20251.0Bad food
- PLperla loraSep 14, 20251.0Bad food bad service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Bay Plaza offer?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2122 Bartow Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle at Bay Plaza offer online ordering and delivery?
Yes, they provide in-store pickup and delivery services, which can be accessed via their website or Chipotle app.
How can I contact Chipotle Mexican Grill at Bay Plaza?
You can reach them by phone at +1 347-899-8442 or email at NY.2659.BayPlaza@chipotle.com.
Where is Chipotle Mexican Grill located in the Bronx?
It is located at 2122 Bartow Ave, Bronx, NY 10475, inside Bay Plaza.
Does Chipotle at Bay Plaza accommodate online rewards and offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Which nearby transit options are available to reach Chipotle Mexican Grill at Bay Plaza?
MTA MaBSTOA Bus lines Bx23, Bx26, Bx28, Bx29, Bx38, Q50, and BxM7 stop at Bartow Avenue / Co-op City Blvd near Bay Plaza.
What shopping stores are near Chipotle at Bay Plaza for customers who want to shop before or after dining?
Nearby stores include Mattress Firm, Ashley Stewart for women's clothing, Carter's for children's clothing, Sephora for beauty supplies, DXL Big and Tall, Claire’s for accessories, and DSW shoe store.
Are there other dining options close to Chipotle Bay Plaza?
Yes, nearby dining options include Dragon City (Chinese/Asian cuisine), Soup Man (soup restaurant), Red Lobster (seafood/American), and Bbqs (barbecue).
What services and payment options are accepted at Chipotle Bay Plaza?
The restaurant offers catering, online orders, gift cards and accepts credit cards.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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