Chipotle Mexican Grill

3.3
497 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

2122 Bartow Ave, Bronx, NY
10475, United States
(347) 899-8442
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Bay Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2122 Bartow Ave, Bronx, NY
10475, United States

Hours

Reviews

3.3
497 reviews
5 stars
202
4 stars
78
3 stars
43
2 stars
23
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and negative attitudes from employees.

Food Quality

Many customers reported unsatisfactory food quality, including bland flavors, incorrect orders, and issues with freshness.

Portion Sizes

Several reviews mentioned that portion sizes were inadequate, with customers feeling shortchanged on their meals.

Cleanliness

Customers noted cleanliness issues within the restaurant, including unsanitary conditions and a lack of attention to hygiene.

Availability of Items

Frequent complaints about the restaurant being out of key menu items, leading to customer frustration and disappointment.
  • AR
    Arifur Rahman
    Nov 9, 2025
    5.0
    I was trying to order food there was a skinny girl she was kind showing me attitude I guess because it was closing time .that’s really unprofessional
  • HT
    Hanssel Tavarez
    Sep 20, 2025
    1.0
    Do not order online here. I waited 15 minutes over the promised time, the cashier girl kept telling me my order wasn’t ready, I went up to her one last time to ask again, she said she didn’t know, that it was another girl responsible for the online order. There was a bag sitting since I got there by the counter, I had to ask to take a look if that was my order and it was! Nasty attitude too. We are customers, if you have beef among yourself, don’t let it affect the customer!
  • RD
    Rick DeSutter
    Sep 14, 2025
    1.0
    Bad food
  • PL
    perla lora
    Sep 14, 2025
    1.0
    Bad food bad service.
  • TL
    Tomaycia Lawson
    Aug 3, 2025
    1.0
    The lady who fixed my burrito was amazing she was friendly and always remember my order. Which is always a vegan burrito. But tipsy they get one star. Simply because the cashier who is in the picture below... HE REHIRED TO GOOD ME A BAG WITH A HANDLE... HE SAID THEY DON'T HAND ANY !!@@@@ OMG. and fought after that the guy who was in back of me came out the store as I was getting in my car.. wroth a bag WITH zA HANDLE..!!!@@
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Bay Plaza offer?

Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 2122 Bartow Ave?

The restaurant is open every day from 10:45 AM to 11:00 PM.