Business Details
About
Mexican Restaurant
Chipotle Bay Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
500 reviews
5 stars
203
4 stars
78
3 stars
43
2 stars
23
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with complaints about attitude and inattentiveness.
Food Quality
Many customers reported poor food quality, including bland flavors, incorrect orders, and unsatisfactory portion sizes.
Availability Issues
Frequent complaints about running out of menu items and ingredients, leading to customer dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of hygiene in the restaurant.
Customer Experience
Overall, customers expressed disappointment with their experiences, citing a lack of basic hospitality and respect.
- AGArianna GomezJan 2, 20261.0First of all if I could give o stars I would….I walked in at 8pm and according to the workers there was no guacamole, no sour cream, no chicken, and no shredded cheese. Even though, I witnessed workers uncover a batch of sour cream and put it in the work station next to the cashier which also had chicken, guacamole, and shredded cheese on the other side. Also there was no ice for the drinks and the cashier was ignoring the hell out of me when I asked for a cup and napkins multiple times. This is ridiculous service that they didn’t have what was needed to give a full meal, this also cost at least 8 people to walk out of the store. They need to absolutely do better!!!!!!
- ARArifur RahmanNov 9, 20255.0I was trying to order food there was a skinny girl she was kind showing me attitude I guess because it was closing time .that’s really unprofessional
- HTHanssel TavarezSep 20, 20251.0Do not order online here. I waited 15 minutes over the promised time, the cashier girl kept telling me my order wasn’t ready, I went up to her one last time to ask again, she said she didn’t know, that it was another girl responsible for the online order. There was a bag sitting since I got there by the counter, I had to ask to take a look if that was my order and it was! Nasty attitude too. We are customers, if you have beef among yourself, don’t let it affect the customer!
- RDRick DeSutterSep 14, 20251.0Bad food
- PLperla loraSep 14, 20251.0Bad food bad service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Bay Plaza offer?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2122 Bartow Ave?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle at Bay Plaza offer online ordering and delivery?
Yes, they provide in-store pickup and delivery services, which can be accessed via their website or Chipotle app.
How can I contact Chipotle Mexican Grill at Bay Plaza?
You can reach them by phone at +1 347-899-8442 or email at NY.2659.BayPlaza@chipotle.com.
Where is Chipotle Mexican Grill located in the Bronx?
It is located at 2122 Bartow Ave, Bronx, NY 10475, inside Bay Plaza.
Does Chipotle at Bay Plaza accommodate online rewards and offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Which nearby transit options are available to reach Chipotle Mexican Grill at Bay Plaza?
MTA MaBSTOA Bus lines Bx23, Bx26, Bx28, Bx29, Bx38, Q50, and BxM7 stop at Bartow Avenue / Co-op City Blvd near Bay Plaza.
What shopping stores are near Chipotle at Bay Plaza for customers who want to shop before or after dining?
Nearby stores include Mattress Firm, Ashley Stewart for women's clothing, Carter's for children's clothing, Sephora for beauty supplies, DXL Big and Tall, Claire’s for accessories, and DSW shoe store.
Are there other dining options close to Chipotle Bay Plaza?
Yes, nearby dining options include Dragon City (Chinese/Asian cuisine), Soup Man (soup restaurant), Red Lobster (seafood/American), and Bbqs (barbecue).
What services and payment options are accepted at Chipotle Bay Plaza?
The restaurant offers catering, online orders, gift cards and accepts credit cards.