Brand Certified
Charleys Cheesesteaks
4.5(826 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
200 Baychester Ave., Bronx, NY
10475, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(718) 671-2009
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/mall-at-bay-plaza/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
4.5
826 reviews
5 stars
588
4 stars
145
3 stars
54
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised the staff for being friendly and efficient, others reported rude behavior from cashiers.
Food Quality
The food received generally positive feedback, especially the cheesesteaks and fries, though some customers noted issues with portion sizes and preparation.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, while a few mentioned unsanitary conditions.
Wait Times
Customers noted that while the food is good, there can be long wait times during busy periods.
- NTNano TRFeb 11, 20262.0La comida muy buena pero el servicio al cliente es fatal tanto de los empleados de cocina como del cajero le quería hacer una pregunta al de cocina y me dijo que no podía responderme y el cajero atendiéndonos de una mala forma y mirándonos mal como digo muy buena la comida pero que pena que los empleados sean tan malos educados.
- AAA D (Aisha Amatullah)Sep 30, 20254.0First time & pleased Fulfilling & swift service Was not busy Good customer service
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Mall at Bay Plaza?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 8:30 PM, and Sunday from 11:00 AM to 6:30 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are closed all week.
Can I order takeout or use drive-through at Charleys Cheesesteaks?
No, both takeout and drive-through options are not available as those services are closed all week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 200 Baychester Ave., Bronx, NY 10475, inside the Mall at Bay Plaza.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa payments.
How can I contact Charleys Cheesesteaks for inquiries?
You can contact them by phone at +1 718-671-2009 or visit their Facebook page.
Is there a website where I can view the menu or place an order online?
Yes, you can view the menu and place orders online at https://order.charleys.com/menu/mall-at-bay-plaza/.
What nearby stores can I visit after dining at Charleys Cheesesteaks?
After your meal, you can explore nearby stores such as JCPenney for clothing and beauty supplies, Sunglass Hut for eyewear, and ALDO for shoes and fashion accessories, all located within the Mall at Bay Plaza.
Are there other dining options close to Charleys Cheesesteaks?
Yes, nearby dining options include Scotch Bonnet, a Jamaican restaurant, Crepes NYC, a cafe and pancake house, and Sarku Japan which offers sushi and fast food.
What nearby services can customers access around Mall at Bay Plaza?
Customers can visit Bay Plaza Mall Dental for dental care, Royal Med Spa for medical spa treatments, and LA Fitness for gym facilities, all conveniently located nearby.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 22, 2026Yext Knowledge Graph
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