Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.3
464 reviews
5 stars
270
4 stars
124
3 stars
46
2 stars
10
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised the staff for being friendly and efficient, others reported rude behavior from cashiers.
Food Quality
The food received generally positive feedback, especially the cheesesteaks and fries, though some customers noted inconsistencies in portion sizes and preparation.
Atmosphere
The restaurant is described as clean and fast-paced, but some customers found it crowded and noted long wait times.
Value for Money
Many customers felt the prices were reasonable, but some expressed disappointment over portion sizes relative to cost.
Customer Experience
Overall, customers appreciated the quick service and variety of menu options, but there were complaints about specific orders and dietary accommodations.
- AAA D (Aisha Amatullah)Sep 30, 20254.0First time & pleased Fulfilling & swift service Was not busy Good customer service
- SDShokh DasJul 30, 20251.0The cashier was so rude to us. She didn’t even greet us or ask us what we wanted. She just death stared us until we told her what we wanted. It was so awkward. Next she was laughing and smiling idk if she was flirting with her coworker or what but she turned to us and her smile faded. We didn’t even do anything. We said thank you and in return we got silent treatment and she smacked the bag of food on the counter and left. She needs to get it together. ALSO SHE PUT MY CHEESE ONLY ON ONE SIDE OF MY FRIES AND LIKE THREE OF THEM WERE COVERED IN CHEESE AND THE REST WERE BLAND. Don’t come here….
- SMStefano MasciolaMar 11, 20195.0Panini fantastici, da provare
- TSTESSA STMARDec 28, 20184.0had the Charley's teriyaki chicken combo was so good and fresh right of the grill . must try the fresh strawberry lemonade
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks at Mall at Bay Plaza?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 8:30 PM, and Sunday from 11:00 AM to 6:30 PM.
Is Charleys Cheesesteaks open for delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are closed all week.
Can I order takeout or use drive-through at Charleys Cheesesteaks?
No, both takeout and drive-through options are not available as those services are closed all week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 200 Baychester Ave., Bronx, NY 10475, inside the Mall at Bay Plaza.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa payments.
How can I contact Charleys Cheesesteaks for inquiries?
You can contact them by phone at +1 718-671-2009 or visit their Facebook page.
Is there a website where I can view the menu or place an order online?
Yes, you can view the menu and place orders online at https://order.charleys.com/menu/mall-at-bay-plaza/.
What nearby stores can I visit after dining at Charleys Cheesesteaks?
After your meal, you can explore nearby stores such as JCPenney for clothing and beauty supplies, Sunglass Hut for eyewear, and ALDO for shoes and fashion accessories, all located within the Mall at Bay Plaza.
Are there other dining options close to Charleys Cheesesteaks?
Yes, nearby dining options include Scotch Bonnet, a Jamaican restaurant, Crepes NYC, a cafe and pancake house, and Sarku Japan which offers sushi and fast food.
What nearby services can customers access around Mall at Bay Plaza?
Customers can visit Bay Plaza Mall Dental for dental care, Royal Med Spa for medical spa treatments, and LA Fitness for gym facilities, all conveniently located nearby.