Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,190 reviews
5 stars
354
4 stars
270
3 stars
203
2 stars
103
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.
Food Quality
There were numerous complaints about cold, stale, or improperly prepared food, with some customers receiving inedible items.
Cleanliness
The restaurant was often described as dirty, with reports of unclean tables, floors, and bathrooms.
Customer Service
Many reviews highlighted poor customer service, including rude staff and mishandling of orders.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and overall dissatisfaction with their meals.
- TCTheresa CiriglianoDec 28, 20253.0Ordered online and when I arrived to go through the drive-thru it was closed per the Fire Marshall, it was easy to cancel my order through the app
- MTMichael TeetsDec 24, 20251.0Very slow service and low quality food.
- JGJohn GayDec 18, 20255.0Good food
- MFMindy FallsNov 28, 20255.0They are always friendly and make sure my food is made on time when I order through the app so it's fresh when I get there. They actually ran out of spicy nuggets and gave me a few regular ones which was what they asked to do. They gave me an extra spicy sauce for those nuggets which was perfect. I always love going to Wendy's as their food is great and the service is phenomenal.
- DPDylan PlumNov 7, 20251.0If you value time or money, never come here. As a Doordasher and previous employee of this establishment, it is horrendous and will never improve. Please for the love of God just remove it from door dash and or turn of the doordash tablet, stop interfering with me doing my job. I wait 20 minutes for nearly every order I have to pick up.
Frequently Asked Questions About Wendy's
Is 562 Brockport Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Brockport?
The drive-thru at Wendy's in Brockport is open daily from 9:00 AM to 1:00 AM.
Does the Wendy's at 4640 Lake Road, Brockport serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Brockport, NY?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
What payment options are accepted at Wendy's Brockport?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's location in Brockport for questions or feedback?
You can call (585) 637-5220, reach Customer Care via live chat on the Wendy's Contact page, or fill out their satisfaction survey referencing your receipt details.
Are there any other fast food restaurants near Wendy's Brockport?
Yes, nearby fast food options include KFC and Abbott's Frozen Custard, both close to Wendy's for additional dining choices.
What automotive-related services are near the Wendy's at Brockport?
Nearby automotive services include Carquest Auto Parts, NAPA Auto Parts, Classy Chassy car wash and detailing, and Monro Auto Service and Tire Centers.
Are there entertainment options near Wendy's Brockport for after dining?
Yes, you can enjoy activities at Brockport Bowl, a bowling alley and pub, or rent movies and games at Family Video nearby.
Does Wendy's Brockport offer dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
How do I find the menu and nutritional information for Wendy's Brockport?
You can view menu prices and nutrition information on Wendy's menu website or mobile app by selecting the containing location.