Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
The restaurant was often described as dirty, with complaints about sticky floors, unclean tables, and unsanitary conditions.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
Food quality was inconsistent, with numerous complaints about cold, stale, or improperly prepared items.
CH
Cody Holland
Nov 17, 2025
5.0
It's a good Wendy's
OY
OzRaMiD YnOt
Nov 9, 2025
4.0
They got a 40 dollar order right. Fries were hot and fresh. I'd go again.
DP
Dylan Plum
Nov 7, 2025
1.0
If you value time or money, never come here. As a Doordasher and previous employee of this establishment, it is horrendous and will never improve. Please for the love of God just remove it from door dash and or turn of the doordash tablet, stop interfering with me doing my job. I wait 20 minutes for nearly every order I have to pick up.
PP
Pete
Oct 7, 2025
3.0
Was okay overall sign says short staffed so I understand ..food wasn't fresh pop machine ice wasn't working everything just felt a disarray. Staff was pleasant. Most likely won't come back 😔
ND
Nicholas Diel
Sep 28, 2025
1.0
I waited 30 minutes for 2 biggie bags this establishment is super slow better off making food at home and I seen rats coming out the back door
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brockport, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brockport, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 637-5220.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 562 Brockport Wendy’s serve breakfast?
Yes, this Wendy’s location in Brockport, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Brockport?
The drive-thru at Wendy's in Brockport is open daily from 9:00 AM to 1:00 AM.
Does the Wendy's at 4640 Lake Road, Brockport serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Brockport, NY?
Yes, delivery is available where offered. Check availability by entering your address on the Wendy's app or order.wendys.com.
What payment options are accepted at Wendy's Brockport?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's location in Brockport for questions or feedback?
You can call (585) 637-5220, reach Customer Care via live chat on the Wendy's Contact page, or fill out their satisfaction survey referencing your receipt details.
Are there any other fast food restaurants near Wendy's Brockport?
Yes, nearby fast food options include KFC and Abbott's Frozen Custard, both close to Wendy's for additional dining choices.
What automotive-related services are near the Wendy's at Brockport?
Nearby automotive services include Carquest Auto Parts, NAPA Auto Parts, Classy Chassy car wash and detailing, and Monro Auto Service and Tire Centers.
Are there entertainment options near Wendy's Brockport for after dining?
Yes, you can enjoy activities at Brockport Bowl, a bowling alley and pub, or rent movies and games at Family Video nearby.
Does Wendy's Brockport offer dine-in and drive-thru services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
How do I find the menu and nutritional information for Wendy's Brockport?
You can view menu prices and nutrition information on Wendy's menu website or mobile app by selecting the containing location.