Dunkin'

4.1
236 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bridgeport, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8010 State Rd 31, Bridgeport, NY
13030, United States

Hours

Reviews

4.1
236 reviews
5 stars
127
4 stars
53
3 stars
25
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, indicating a lack of efficiency and attention to detail.

Staff Behavior

Feedback highlighted unprofessional behavior from management, particularly a manager named Debbie, who was described as rude and belittling to both customers and employees.

Positive Staff Interactions

Despite some negative experiences, several reviews praised the kindness and friendliness of the staff, noting good customer service from individual employees.

Product Quality

While some customers enjoyed the coffee and food when prepared correctly, there were frequent complaints about incorrect orders and product quality.
  • DT
    Dominique Teachout
    2 days ago
    5.0
    Depending on who is working.
  • GC
    Gato “Grandma” Cucina
    Dec 30, 2025
    2.0
    I planned well in advance via the Dunkin app, and still had to wait to be served my cold bacon & cheddar omelet bites, & hash browns. Not the best service 😡
  • AW
    Allie W
    Nov 5, 2025
    1.0
    Pre ordered a coffee and during my wait the tall man with the red beard spent his whole time complaining. He made a rude comment to a customer who said she didn’t have time to order and wait that ‘maybe she should learn to show up sooner and it’s not his problem’. He walked around swearing under his breath had a horrible attitude my entire time waiting in the store. Instead of solving his problem and replacing what he had lost (some kind of coffee topping) he just walked around complaining about it until another employee named Deb got him a replacement for what he was looking for. I normally have a generally good experience here but one person can really ruin an experience.
  • JP
    Joseph Porpiglio
    Nov 4, 2025
    1.0
    This is an avoid at all times location. Wait is very long and food along with service will always be bad.
  • TG
    The Master Games
    Oct 29, 2025
    3.0
    The manager Debbie is repeatedly rude to customers and snaps at them, as well as berates and belittled employees on multiple occasions.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bridgeport, NY?

Dunkin' in Bridgeport, NY, is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services.