Dunkin'

3.9
217 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Briarcliff Manor, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
80 N State Rd, Briarcliff Manor, NY
10510, United States

Hours

Reviews

3.9
217 reviews
5 stars
104
4 stars
57
3 stars
22
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and mistakes with orders.

Product Consistency

There were numerous complaints about incorrect drink and food orders, as well as inconsistent quality of food items.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, many noted a lack of proper training among employees.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting areas that needed improvement.

Customer Loyalty

Despite the issues, several customers expressed loyalty to the location, citing good experiences with specific staff members.
  • VB
    Verletta Barnes
    Dec 29, 2025
    1.0
    I had the worst experience this morning at 7:02am. I come to this DD open never had a problem always polite and courteous. This young made my drink wrong and was very dismissive. Now I have to find another DD for my morning commute because he works the early morning shift. Horrible
  • AA
    Alana A
    Dec 22, 2025
    1.0
    I went on 12/22 around 1:28pm to pick up my order. I WATCHED the young Hispanic woman make my dunkalatte with Oat Milk. I WATCHED her pour it with my own eyes. When she put it on the counter, I told her I didn’t ask for oat milk because it comes with coffee milk. She turns to the young Hispanic man and says something to him in Spanish. He then turns to me and tells me it’s coffee milk. I told him it wasn’t, because she just poured oat milk; can they make it order. The girl storms off to go remake the drink she made wrong. I say to the guy, “all she had to do was apologize and remake it”. He says to me “all the extra commentary isn’t needed”. Excuse me? You guys made a mistake and you’re telling me I don’t have a right to be frustrated when you just told me you made my drink the right when even though I was watching? The guy proceeded to argue with me telling me again “the commentary wasn’t needed”. Terrible service, terrible training, and terrible conflict resolution. I come here EVERYDAY and I swear I will never spend another dime at this location. Rude service and incompetent staff.
  • AA
    Aina Armstrong
    Oct 4, 2025
    1.0
    Got two cappuccino’s this morning. They were iced cold. I didn’t realize it until I was already on the road. Very annoying. If you want to charge Starbucks prices, you need to serve hot coffee.
  • AB
    Amanda Bromberg
    Sep 13, 2025
    1.0
    Probably the worst Dunkin’ in the area. My beverages are usually not made correctly and they don’t know how to properly heat up the sandwiches. The heat inside the croissant was cold. Employees don’t care enough to help. What a shame.
  • AA
    Ayesha Aslam
    Aug 15, 2025
    1.0
    Bad service the lady at the front desk was very rude Egg patty in the croissant was cold too

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Briarcliff Manor, NY?

Dunkin' in Briarcliff Manor is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.