Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Briarcliff Manor, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and mistakes with orders.
Product Consistency
There were numerous complaints about incorrect drink and food orders, as well as inconsistent quality of food items.
Staff Performance
While some customers praised individual staff members for their friendliness and efficiency, many noted a lack of proper training among employees.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting areas that needed improvement.
Customer Loyalty
Despite the issues, several customers expressed loyalty to the location, citing good experiences with specific staff members.
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Verletta Barnes
Dec 29, 2025
1.0
I had the worst experience this morning at 7:02am. I come to this DD open never had a problem always polite and courteous. This young made my drink wrong and was very dismissive. Now I have to find another DD for my morning commute because he works the early morning shift. Horrible
AA
Alana A
Dec 22, 2025
1.0
I went on 12/22 around 1:28pm to pick up my order. I WATCHED the young Hispanic woman make my dunkalatte with Oat Milk. I WATCHED her pour it with my own eyes. When she put it on the counter, I told her I didn’t ask for oat milk because it comes with coffee milk. She turns to the young Hispanic man and says something to him in
Spanish. He then turns to me and tells me it’s coffee milk. I told him it wasn’t, because she just poured oat milk; can they make it order. The girl storms off to go remake the drink she made wrong. I say to the guy, “all she had to do was apologize and remake it”. He says to me “all the extra commentary isn’t needed”. Excuse me? You guys made a mistake and you’re telling me I don’t have a right to be frustrated when you just told me you made my drink the right when even though I was watching? The guy proceeded to argue with me telling me again “the commentary wasn’t needed”. Terrible service, terrible training, and terrible conflict resolution. I come here EVERYDAY and I swear I will never spend another dime at this location. Rude service and incompetent staff.
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Aina Armstrong
Oct 4, 2025
1.0
Got two cappuccino’s this morning. They were iced cold. I didn’t realize it until I was already on the road. Very annoying. If you want to charge Starbucks prices, you need to serve hot coffee.
AB
Amanda Bromberg
Sep 13, 2025
1.0
Probably the worst Dunkin’ in the area. My beverages are usually not made correctly and they don’t know how to properly heat up the sandwiches. The heat inside the croissant was cold. Employees don’t care enough to help. What a shame.
AA
Ayesha Aslam
Aug 15, 2025
1.0
Bad service the lady at the front desk was very rude
Egg patty in the croissant was cold too
What are the operating hours of Dunkin' in Briarcliff Manor, NY?
Dunkin' in Briarcliff Manor is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
Where is Dunkin' located in Briarcliff Manor?
Dunkin' is located at 80 N State Rd, Westchester, Briarcliff Manor, NY 10510, at the intersection of 9A and North State Rd.
What specialty items can I find at Dunkin' in Briarcliff Manor?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and numerous premium beverages.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What seasonal drinks are currently offered at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Are there other coffee shops near Dunkin' in Briarcliff Manor?
Yes, Starbucks is a nearby coffee shop that you might visit before or after enjoying your coffee at Dunkin'.
What local eateries are near Dunkin' for a different dining experience?
Nearby you can find Hunan Garden, an Asian restaurant, and Squires Restaurant, known for American cuisine including burgers and steakhouse options.
Are there any interesting places to visit near Dunkin' while in Briarcliff Manor?
Yes, you can visit Amaze In Pottery, an arts and crafts studio, and The Chocolate Chalet, a dessert and candy store, nearby for a fun outing.
Does Dunkin' in Briarcliff Manor offer Wi-Fi and payment options?
Yes, Dunkin' offers free Wi-Fi and accepts debit and credit card payments for your convenience.