Brand Certified
McDonald's
3.5(798 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9563 Brewerton Rd, Brewerton, NY
13029, United States
Certified by McDonald's • Mar 01, 2026
(315) 668-8444
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
798 reviews
5 stars
281
4 stars
188
3 stars
141
2 stars
57
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and lobby, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude behavior and poor customer service from management.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
- MMMarc Maynard1 day ago3.0I thought the app had to be malfunctioning. It said they had no French fries and no smaller burgers. So I ordered a quarter pounder. It had enough ketchup for three burgers running out of it and they were indeed out of fries at that location (who let that happen?). I couldn't even take advantage of all that extra ketchup with a fries mop up. I will likely blow past this exit and hit the one at the next exit south next time. Sorry .. Not impressed.
- TBTiffany Bezner4 days ago1.0Horrible service. Went there today (3/1/26) after placing a mobile order. Eating in the drive thru for 10 minutes in a line that wasn’t moving. Trying to give them the benefit of the doubt that maybe the first person was ordering a lot, or they were backed up. I decide to go in, waste of time. There are only TWO people working, speaks volume right there, and a lobby full of people just standing there waiting for service. Instead of anyone addressing a lobby full of customers, the manager (maybe?) and remaining employee proceeded to stand in the back and work on drive thru orders one at a time. Such a lack of basic management skills leading to horrible customer service. At least 5 people came in and left in the time I was in there. A $14 lesson learned I guess, don’t go here.
- LWLesley White4 days ago1.0Walked out of the dining area after standing there for 10 minutes with no greetings from employees. Horrible service
- C7CSCHMITTY 75Feb 15, 20261.0It seems since covid staffing is very low and everything suffers as result. This will have been my last visit. Drive thru slow, food poor even for McDonalds. Time for changes here. Not to mention prices are very high for low quality
- VWVincent WarrenFeb 10, 20263.0Ordered a large fry which after driving away found out it was only half full. I kept looking for spilled ones in the bottom of the bag. I guess they don't spill when they only fill it halfway.
Frequently Asked Questions About McDonald's
What are the opening hours for dining at McDonald's Brewerton?
McDonald's Brewerton is open daily from 5:00 AM to 11:00 PM for dining.
What are the drive-through hours at McDonald's Brewerton?
The drive-through at McDonald's Brewerton is open every day from 6:00 AM to 11:00 PM.
Does McDonald's Brewerton offer delivery and during what hours?
Yes, McDonald's Brewerton offers delivery service daily from 6:00 AM to 11:00 PM.
Can I place an order online for delivery or pickup at McDonald's Brewerton?
Yes, you can place an order online for delivery or curbside pickup at McDonald's Brewerton via their delivery website or mobile app.
What payment options are accepted at McDonald's Brewerton?
McDonald's Brewerton accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Brewerton have a loyalty rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
Is there WiFi available at McDonald's Brewerton?
Yes, McDonald's Brewerton offers WiFi to customers.
What nearby coffee shops can I visit before or after McDonald's Brewerton?
You can visit nearby coffee shops like Dunkin' and Brick House Cafe, both within the vicinity of McDonald's Brewerton.
Are there any nearby banks near McDonald's Brewerton where I can take care of banking needs during my visit?
Yes, nearby banks include NBT Bank, Fulton Savings Bank, and a Bank of America ATM, making it convenient to handle banking while visiting McDonald's Brewerton.
What local services or shops are near McDonald's Brewerton that might interest visitors?
Nearby, you can find AT&T Brewerton and AT&T Store for telecommunications needs, Passions of Beauty and Beauty Nails Salon & Spa for beauty services, as well as Kinney Drugs and Liquor Town for convenience shopping.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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