Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,178 reviews
5 stars
636
4 stars
274
3 stars
113
2 stars
46
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and staff attitude, with many experiencing rude service and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and missing items.
Cleanliness
The restaurant was noted for being clean, with some customers appreciating the cleanliness of the bathrooms.
Staff Friendliness
There were mixed reviews on staff friendliness, with some praising individual employees while others reported rude or inattentive service.
- SGSandra Guardado1 day ago1.0Around 11 this morning I placed an order for pick up on the uber eats app. I went inside showed this Spanish old lady my order number on the uber app and she said they did not know about it and she just kept yelling to another co worker of hers how she doesn’t know how to check in the system and how there’s no manager around to help figure it out so she walked away. Another worker a young lady who was nice and trying to help was trying to figure out but it upset me how I would get charged twice which is why I decided to just walk out. I was extremely frustrated that no one knew how to check an online pick up order. I was charged close to 13 dollars for this order that I did not receive.
- YCYen CruzJan 3, 20261.0I was arriving at the drive-thru and ordered two Dave’s Doubles with meals, including an extra large fries. When I pulled up to the window, I paid and went to the second window, but they gave me only one meal and an extra fry. I told them I had ordered two meals, but they said that’s not what the order shows. I called and asked for the manager, who understood. Then a guy Jefferson or Edgar got on the phone. His tone sounded agitated, and he said he would ask me if I ordered one or two Dave’s Doubles. I replied that I ordered two meals, and he said he would ask me through the window but I "drove off" , “You didn’t ask me, and if you did, you could’ve just opened the window to check.” Instead, he gave me my change and said nothing after. I get it ur stressed. The worst part was the second-window staff. One girl, Hispanic with blonde hair and braces, idk seemed annoyed while I explained that I ordered two meals, not one and she has poor communication skill. I think the other guy understood, but I couldn’t argue with him he seemed genuine so I just said, “It’s fine, thank you,” and drove off. (Manager, if you’re going to hire people, hire those who actually care, not teens who just want to get paid like the girl and get agitated for not doing their job correctly🥀😭🤣) btw everyone go to Hauppauge or deer park atp.
- JLJacqueline LopezDec 27, 20255.0Staff here are always nice service is fast
- TLTech Specialist Solutions LLCNov 30, 20255.0my best food place
- DPDally PSep 9, 20252.0Left paper in sandwich
Frequently Asked Questions About Wendy's
Is Wicks Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy's at 37 Wicks Road still open?
Yes, Wendy's at 37 Wicks Road, Brentwood, NY is open and committed to serving quality food daily.
What are the drive-through hours at Wendy's on Wicks Road?
The drive-through is open Monday to Thursday and Sunday from 8:00 AM to 2:00 AM, and Friday to Saturday from 8:00 AM to 3:00 AM.
Does this Wendy's location offer delivery, and how can I check if it's available near me?
Yes, delivery is available. Check availability via the Wendy's app or at order.wendys.com by entering your delivery address.
Can I order food online from the Brentwood Wendy's?
Yes, you can order online through the Wendy's app or their website at order.wendys.com.
What payment options are accepted at Wendy's on Wicks Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast with various combos and sandwiches available via the app or website.
How can I provide feedback or contact the Wendy's location at 37 Wicks Road?
You can contact them directly at (631) 231-3649, use Live Chat via the Contact page on their website, or fill out the Wendy's Customer Satisfaction Survey online.
What nearby public transit can I use to visit Wendy's at 37 Wicks Road?
The Long Island Rail Road station is nearby, making it convenient to reach Wendy's from public transit.
What are some nearby dining options around Wendy's at 37 Wicks Road?
Nearby dining options include Pitapizza Sports Grill for sports bar fare, Strathmore Bagels for bagels and deli, Golden Dragon Chinese Kitchen, Super Taco for Tex-Mex, and Pita & Pizza for Italian cuisine.
Are there nearby shops or services I can visit before or after Wendy's?
Yes, nearby stores and services include RadioShack for electronics, Esther's Beauty Salon, Cathy Nails Spa, Payless ShoeSource, Vida Mas Farmacia for health needs, and LibertyX Bitcoin ATM for cash transactions.