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Wendy's

4.1
(1184 reviews)

Business Details

37 Wicks Road, Brentwood, NY
11717, United States
(631) 231-3649

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
37 Wicks Road, Brentwood, NY
11717, United States

Hours

Reviews

4.1
1,184 reviews
5 stars
637
4 stars
277
3 stars
113
2 stars
47
1 star
110

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and poor communication.

Food Quality

Several reviews mentioned inconsistent food quality, including cold items and incorrect preparations.

Cleanliness

The restaurant was generally noted for being clean, with some positive remarks about the bathroom conditions.
  • JY
    Juan Yanes
    Jan 30, 2026
    4.0
    Eselente
  • HH
    Herbon
    Jan 15, 2026
    5.0
    When i was ordering food for me and my manz i saw two people ik start throwing handz. dis place is so good i love it i go here everyday.
  • SG
    Sandra Guardado
    Jan 11, 2026
    1.0
    Around 11 this morning I placed an order for pick up on the uber eats app. I went inside showed this Spanish old lady my order number on the uber app and she said they did not know about it and she just kept yelling to another co worker of hers how she doesn’t know how to check in the system and how there’s no manager around to help figure it out so she walked away. Another worker a young lady who was nice and trying to help was trying to figure out but it upset me how I would get charged twice which is why I decided to just walk out. I was extremely frustrated that no one knew how to check an online pick up order. I was charged close to 13 dollars for this order that I did not receive.
  • YC
    Yen Cruz
    Jan 3, 2026
    1.0
    I was arriving at the drive-thru and ordered two Dave’s Doubles with meals, including an extra large fries. When I pulled up to the window, I paid and went to the second window, but they gave me only one meal and an extra fry. I told them I had ordered two meals, but they said that’s not what the order shows. I called and asked for the manager, who understood. Then a guy Jefferson or Edgar got on the phone. His tone sounded agitated, and he said he would ask me if I ordered one or two Dave’s Doubles. I replied that I ordered two meals, and he said he would ask me through the window but I "drove off" , “You didn’t ask me, and if you did, you could’ve just opened the window to check.” Instead, he gave me my change and said nothing after. I get it ur stressed. The worst part was the second-window staff. One girl, Hispanic with blonde hair and braces, idk seemed annoyed while I explained that I ordered two meals, not one and she has poor communication skill. I think the other guy understood, but I couldn’t argue with him he seemed genuine so I just said, “It’s fine, thank you,” and drove off. (Manager, if you’re going to hire people, hire those who actually care, not teens who just want to get paid like the girl and get agitated for not doing their job correctly🥀😭🤣) btw everyone go to Hauppauge or deer park atp.
  • JL
    Jacqueline Lopez
    Dec 27, 2025
    5.0
    Staff here are always nice service is fast

Frequently Asked Questions About Wendy's

Is Wendy's at 37 Wicks Road still open?

Yes, Wendy's at 37 Wicks Road, Brentwood, NY is open and committed to serving quality food daily.

What are the drive-through hours at Wendy's on Wicks Road?

The drive-through is open Monday to Thursday and Sunday from 8:00 AM to 2:00 AM, and Friday to Saturday from 8:00 AM to 3:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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