McDonald's

3.9
1758 reviews
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Business Details

762 Suffolk Ave, Brentwood, NY
11717, United States
(631) 273-1077
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
762 Suffolk Ave, Brentwood, NY
11717, United States

Hours

Reviews

3.9
1,758 reviews
5 stars
863
4 stars
378
3 stars
221
2 stars
91
1 star
205

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration.

Service Quality

Service was frequently described as slow and unprofessional, with some staff exhibiting rude behavior.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items.

Cleanliness and Safety

The restaurant was noted for its cleanliness, but safety concerns were raised regarding the presence of homeless individuals and lack of security.
  • HZ
    Harrison zelaya
    Dec 19, 2025
    1.0
    Missing my chicken nugget wsp with that??
  • MS
    Merari Sanchez
    Dec 11, 2025
    1.0
    The dining in experience at this location feels extremely hostile. After you order and walk over to the soda dispenser, there is literally nothing but soda lids and napkins. I'm not that old but I do remember there being a time where all the condiments were located in that area. I had to interrupt the busy employees just for some extra ketchup. Upon seating, the heat hits you right in the face so it makes it extremely difficult to breathe. Went to the bathroom and I was hit with the WORST wall of heat as I walked in. Everything about the experience felt like it was designed to make you leave faster if you wanted to dine in. I have not been inside of this location in a while and it did not used to be like this. I was extremely disappointed.
  • YY
    YOMAMA YOMAMA
    Dec 9, 2025
    3.0
    The food is fire but they be forgetting half your order😇🙏
  • SG
    sarahi Garcia
    Dec 7, 2025
    1.0
    Placed an order online today. At 7:00pm I had put in store pick up Somehow when I was there it was giving me a drive through code, the line was long my food had to be ready it was around 7:25 (only ordered a Big Mac meal) I waited on the pick up line in store. The cashier literally kept passing back and forth not even saying anything lol. More people were entering the store to order and she would take them first than me and I just wanted to pick up an order. Until a guy comes and says I have to literally go back in my car and drive and wait the line to get my food lol or else he couldn’t give me my food. That’s literally what he said lmao. I been waiting more than 15-20 mins now horrible service walked out and calling my bank to dispute charge because it is crazy that you are that lazy to not walk over to grab my order that is already paid and made for and give it to me. Wow. This location horrible service.
  • BC
    Bru Capp
    Dec 5, 2025
    5.0
    Food was still hot when o got home, fries were crisp and lightly salted.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Brentwood, NY?

This McDonald's location in Brentwood, NY is open 24 hours every day of the week.

When is the drive-thru at this McDonald's open?

The drive-thru is open 24 hours a day, every day of the week.