Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brentwood, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported unprofessional and rude behavior from staff, with many experiencing order mistakes and delays.
Order Accuracy
Several reviews highlighted issues with incorrect orders, including missing items and wrong items being served.
Staff Friendliness
While some customers praised friendly staff, many others noted inconsistency in service, with some employees being described as helpful and others as disrespectful.
Cleanliness
The establishment was generally noted as clean, but some reviews mentioned issues with food quality and freshness.
MP
Mahesh Patel
Feb 22, 2026
1.0
I order protein mango refresher and I call who work girl made less ice and she said whatever you order I made but my drink is only made more than protein milk test and not test like good mango I see she made only mango 1/3 cup and more protein milk test very bad I don’t drink and I’m garbage my drink
AR
A R
Feb 16, 2026
1.0
I would like to bring to the attention of the store manager the service I received on February 15th at approximately 11:15 PM.
I arrived to pick up an order and waited patiently for several minutes. When I noticed it was not being handed to me, I asked about it. I was then informed that the order had already been prepared, but it was not being given to me because the young employee had misplaced the receipt that needed to be attached to the bag.
I asked another employee who was present (there were three employees working at the time: a young woman, an older woman, and a young man) about my order. The older woman responded in an aggressive tone and told me not to be impatient, that it could take hours for me to receive my order, and that if I did not want to wait, I could simply cancel it and leave.
I asked her why she was yelling at me and told her that she was not my mother. She then walked away and left my order at the pickup area.
After waiting an excessive amount of time, the young employee passed by and I politely asked, “Could you please give me my order? It is right there.” However, after witnessing how the other employee treated me, she also began to speak to me in an aggressive manner.
This interaction made me feel that I was being treated differently, possibly because I am Hispanic and they assumed I would not speak English or file a complaint.
I did not escalate the situation or respond disrespectfully, as I chose to remain calm. However, the behavior of your staff was unprofessional and disrespectful.
I strongly encourage you to review your security cameras to observe how customers are being treated. I also took photos of the bag that was given to me without the receipt attached
WW
WangJi_ WuXian
Jan 21, 2026
1.0
I don't understand why, if the customer specifically asks for "little ice," the staff does whatever they want! It's frustrating, because we pay for them to give us what we want! They should focus more on the product and less on appearances!
What are the operating hours of Dunkin' in Brentwood, NY?
Dunkin' Brentwood is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.
What types of meals does Dunkin' serve at this location?
Dunkin' Brentwood serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products for delivery or curbside pickup in Brentwood?
Yes, Dunkin' Brentwood offers both delivery and curbside pickup services.
Does Dunkin' Brentwood have a mobile app for ordering?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android devices.
What are some specialty items currently offered at Dunkin' Brentwood?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher on the holiday menu.
What payment methods does Dunkin' Brentwood accept?
Dunkin' Brentwood accepts both debit and credit card payments.
Does Dunkin' Brentwood offer free Wi-Fi to customers?
Yes, Dunkin' Brentwood provides free Wi-Fi for its customers.
What other food and beverage options are located near Dunkin' Brentwood?
Nearby food and beverage places include Baskin-Robbins for ice cream and bakery items, Seasons Kitchen serving Chinese and American cuisine, Crown Fried Chicken specializing in southern food, and KFC for fast food chicken.
Are there any convenient stores or gas stations near Dunkin' Brentwood?
Yes, nearby you can find Givngo and Speedway convenience stores that also serve as gas stations, as well as Gulf gas station.
What nearby services could be useful to customers visiting Dunkin' Brentwood?
Customers may find nearby services such as Metro by T-Mobile for mobile needs, Chela Unisex Barbershop for grooming, and M&T Bank ATM convenient while visiting.
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