Dunkin'

3.0
205 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brentwood, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
786 Suffolk Ave, Brentwood, NY
11717, United States

Hours

Reviews

3.0
205 reviews
5 stars
89
4 stars
15
3 stars
7
2 stars
5
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a poor customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Some customers praised the quick service, especially at the drive-thru, while others experienced long waits.

Cleanliness

A few reviews mentioned cleanliness issues, including dirty cups and unsanitary conditions.

Product Quality

Mixed feedback on food quality, with some customers enjoying fresh items while others received stale or improperly prepared food.
  • RP
    Robert Pin
    Nov 7, 2025
    2.0
    My experience at this location was disappointing. I specifically asked for decaf, but the employee filled the coffee box with regular coffee and then added decaf on top. When I pointed it out, he denied it and tried to argue. Unfortunately, I had to still take it anyway because I was already late for an appointment.
  • DR
    Dennis Ramskill
    Nov 4, 2025
    5.0
    Got my coffee in less than 10 seconds!! Impressive to say the least. And that drive through line is in and out quicker than I got my coffee. Whether you need a quick coffee break or something to fuel your day on that morning commute: this dunkin has you covered.
  • GR
    Gloria Rivas
    Oct 17, 2025
    1.0
    If i could rate this 0 i would. I went to get my order this morning, i asked for a order of loaded hash browns, when i drove to the window and the guy give me the bag it was just regular hash brown, i told him that i asked for loaded hash brown and he was so rude and disrespectful, he said i order regular hash browns (what i’m pretty sure i didn’t) i asked him if he can change it and he responded so rude that he will have to charge extra for that and i was completely fine with that, he took the bag and started complaining that it was completely my fault and he didn’t have time for that (all this while he was so rude to me and so disrespectful) i work at costumer service, even if i mistake while ordering, he has no right to treat me like trash, i was been very nice to him, so horrendous guy, i will recommend everyone i know to NOT COME to this store
  • GA
    Greg Aponte
    Sep 22, 2025
    1.0
    Found Literal Crumbs Or Dirt At The Bottom Of My Drink .. Typical Brentwood Dunkin Donuts
  • AP
    Alexandra pineda
    Sep 10, 2025
    1.0
    El personal es muy aburrido he amargado! Me atendieron como que no tenían ganas de trabajar! Pésimo servicio deberían de contratar personas amables y sociables.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brentwood, NY?

Dunkin' in Brentwood, NY is open 24 hours a day, 7 days a week.

Does the Brentwood Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.