Service Quality
Many customers praised the attentive and friendly service from staff, with specific mentions of individual servers who made a positive impact on their dining experience.
Food Quality
While several reviews highlighted delicious food and well-cooked steaks, there were also complaints about inconsistency in food quality, including issues with overcooked or undercooked items and excessive salt.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others reported dirty conditions, particularly in the bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, particularly with takeout, indicating a need for improvement in order accuracy.
Atmosphere
The restaurant was generally described as having a friendly and enjoyable atmosphere, although some reviews mentioned it feeling dirty or in need of renovation.