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McDonald's

3.2
(1292 reviews)

Business Details

3450 McKinley Pkwy, Blasdell, NY
14219, United States
(716) 828-0899
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3450 McKinley Pkwy, Blasdell, NY
14219, United States

Hours

Reviews

3.2
1,292 reviews
5 stars
358
4 stars
245
3 stars
273
2 stars
133
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple customers noting dirty tables and floors.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
  • MW
    Maia Wozniak
    5 days ago
    1.0
    Don't order online at night.Because all they told me they were only accepting deliveries after I paid online.
  • JM
    Jay Milligan
    Feb 23, 2026
    5.0
    Food was fresh
  • SJ
    sahneea jordan
    Feb 22, 2026
    1.0
    I get to the front to order my food. I told the cashier I wanted to order two fillet fish and an order of fries.that was on a Friday afternoon at 4:31.I waited there then somebody came to me and said you gotta wait I’ll be right with you. I’ve waited over 20 minutes. Someone came to the front again and finally asked me was I using the app I replied no I just simply came in to order two fillet fish sandwiches and fries. I hadn’t even been there in a couple years and didn’t know that their customer Service would be so horrible.now after all this time had went by, they finally Came to the front and told me that there was no more fish left. So finally they decided to make some more I got my food. It was cold. my fish was overdone. I ordered large fries and got small fries in a large box upside down. I was so disappointed they need to be ashamed of their Selves I would never recommend anyone to go to that McDonald’s.
  • SS
    Stephen Solazzo
    Feb 15, 2026
    1.0
    What an absolute joke of a location. 20 minutes for a double cheese burger is unreal. Atleast the order was actually right THIS time...
  • MK
    Markus Kalina
    Jan 10, 2026
    1.0
    Very poor experience and definitely the worst I’ve had at any McDonald’s. Went after the Bills game on Dec 28th and the restaurant looked like a disaster. Trash everywhere. Customers waiting 25 minutes plus for their dine-in orders and the staff clearly overwhelmed. My order was first lost in the shuffle, and then incompletely fulfilled. Not sure if McDonald’s has given up on uniforms in the States, but everybody was also just wearing whatever they wanted… hoodies and print shirts didn’t exactly convey that this was a professional operation (and the rest of the experience clearly confirmed that).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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