Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Staff Communication
Several customers noted language barriers and a lack of understanding among staff, leading to order mistakes and frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
ID
Iona Dog
Jan 4, 2026
5.0
Staff was friendly
IH
ibro husic
Dec 28, 2025
1.0
Better work on your employees because this place has horrible customer service
AB
ali bascom
Dec 4, 2025
2.0
Waited 30 minutes to be waited on and 10 minutes for food, that was cold. Never go here again.
BH
Brittany Hernandez
Oct 31, 2025
1.0
Wrong food no one answered the phone.
SS
Selena
Sep 29, 2025
1.0
Drive thru service is terrible. There’s been hair in my food not once, but twice. I ask for a certain sauce, they’re sending sauce I never asked for. Im not sure if the staff not speaking English is causing language barriers and difficulties making orders correctly, but I will not be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on Main Street, Binghamton?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does the Wendy's at 170 Main Street serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online for pickup or delivery?
You can order online via the Wendy's app or at order.wendys.com, selecting the Binghamton Main Street location for pickup or delivery.
Is this Wendy's location currently hiring?
To check if this location is hiring, visit Wendy's Careers page, enter Binghamton, NY, and view available job openings.
What payment methods are accepted at Wendy's on Main Street?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 170 Main Street for feedback or questions?
You can contact them directly at (607) 723-5711, or provide feedback via Wendy's Customer Care live chat, phone (888-624-8140), or their customer satisfaction survey online.
Where can I find menu prices and nutrition information for this Wendy's?
Menu prices can be found at order.wendys.com or the mobile app after selecting this location; nutrition and allergen information is accessible via the menu website, app, and in-restaurant nutrition posters.
Are there other fast food restaurants near Wendy's on Main Street?
Yes, nearby you can find McDonald's, Subway, and Popeyes Louisiana Kitchen among other fast food and burger restaurants, offering you dining options before or after visiting Wendy's.
What nearby coffee shops or cafes can I visit around Wendy's on Main Street?
For coffee or a casual café experience, nearby places include Tom's Coffee Cards & Gifts and Piccolos Cafe, perfect spots to relax before or after your meal at Wendy's.
Are there any local services near Wendy's that customers might need?
Nearby services include Bates Troy Laundry and Cleaners for dry cleaning, AA-WYAK Insurance for auto and home insurance, and Miracles Beauty Salon for hair and beauty needs.