Wendy's

3.5
815 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
170 Main Street, Binghamton, NY
13905, United States

Hours

Reviews

3.5
815 reviews
5 stars
274
4 stars
195
3 stars
135
2 stars
67
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Staff Communication

Several customers noted language barriers and a lack of understanding among staff, leading to order mistakes and frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • ID
    Iona Dog
    Jan 4, 2026
    5.0
    Staff was friendly
  • IH
    ibro husic
    Dec 28, 2025
    1.0
    Better work on your employees because this place has horrible customer service
  • AB
    ali bascom
    Dec 4, 2025
    2.0
    Waited 30 minutes to be waited on and 10 minutes for food, that was cold. Never go here again.
  • BH
    Brittany Hernandez
    Oct 31, 2025
    1.0
    Wrong food no one answered the phone.
  • SS
    Selena
    Sep 29, 2025
    1.0
    Drive thru service is terrible. There’s been hair in my food not once, but twice. I ask for a certain sauce, they’re sending sauce I never asked for. Im not sure if the staff not speaking English is causing language barriers and difficulties making orders correctly, but I will not be back.

Frequently Asked Questions About Wendy's

Is Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on Main Street, Binghamton?

The drive-through is open daily from 6:30 AM to 2:00 AM.