Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
807 reviews
5 stars
270
4 stars
195
3 stars
135
2 stars
65
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, including cold items, spoiled ingredients, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Staff Communication
Language barriers and staff communication problems were frequently mentioned, leading to misunderstandings and order errors.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality when orders were correct.
- BHBrittany HernandezOct 31, 20251.0Wrong food no one answered the phone.
- SSSelenaSep 29, 20251.0Drive thru service is terrible. There’s been hair in my food not once, but twice. I ask for a certain sauce, they’re sending sauce I never asked for. Im not sure if the staff not speaking English is causing language barriers and difficulties making orders correctly, but I will not be back.
- AAAndySep 28, 20251.0Terrible service. First they messed up my order after I asked repeatedly for no cheese on my burger. Then when I try calling their phone they just let it ring and go to voicemail so I can’t even complain to a manager. Numerous times they’ve messed up my order and refuse to ever make it right. Absolute worst Wendy’s I’ve ever been to.
- CCCrazycurtis09Sep 12, 20251.0The worst experience ever they gave me the wrong food and then forgot to give me the food that they forgot when I drove back don’t recommend worst place ever
- SSSophieSep 4, 20251.0I came in really hungry and ordered chicken nuggets and a Dave’s Double without the bun. Unfortunately, the food was very disappointing. The nuggets were dried out, rubbery, and cold. The burger was even worse — the tomato had white patches on both sides, which looked spoiled. I tried to set the tomato aside and take a bite of the burger, but I was so grossed out I had to spit it out and throw the whole thing away. I’ve never had this problem at any other Wendy’s location, so this was very surprising and disappointing. I know I should have gone back in for a refund, but I struggle with social anxiety and was worried about causing a scene. I will never go back to this location and implore others to exercise caution eating here.
Frequently Asked Questions About Wendy's
Is Main Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Binghamton, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Binghamton, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (607) 723-5711.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Main Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Binghamton, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Main Street, Binghamton?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Does the Wendy's at 170 Main Street serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online for pickup or delivery?
You can order online via the Wendy's app or at order.wendys.com, selecting the Binghamton Main Street location for pickup or delivery.
Is this Wendy's location currently hiring?
To check if this location is hiring, visit Wendy's Careers page, enter Binghamton, NY, and view available job openings.
What payment methods are accepted at Wendy's on Main Street?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 170 Main Street for feedback or questions?
You can contact them directly at (607) 723-5711, or provide feedback via Wendy's Customer Care live chat, phone (888-624-8140), or their customer satisfaction survey online.
Where can I find menu prices and nutrition information for this Wendy's?
Menu prices can be found at order.wendys.com or the mobile app after selecting this location; nutrition and allergen information is accessible via the menu website, app, and in-restaurant nutrition posters.
Are there other fast food restaurants near Wendy's on Main Street?
Yes, nearby you can find McDonald's, Subway, and Popeyes Louisiana Kitchen among other fast food and burger restaurants, offering you dining options before or after visiting Wendy's.
What nearby coffee shops or cafes can I visit around Wendy's on Main Street?
For coffee or a casual café experience, nearby places include Tom's Coffee Cards & Gifts and Piccolos Cafe, perfect spots to relax before or after your meal at Wendy's.
Are there any local services near Wendy's that customers might need?
Nearby services include Bates Troy Laundry and Cleaners for dry cleaning, AA-WYAK Insurance for auto and home insurance, and Miracles Beauty Salon for hair and beauty needs.