McDonald's

3.1
1274 reviews
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Business Details

488 490th Court St, Binghamton, NY
13904, United States
(607) 722-7133
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
488 490th Court St, Binghamton, NY
13904, United States

Hours

Reviews

3.1
1,274 reviews
5 stars
371
4 stars
217
3 stars
205
2 stars
131
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor customer service and lack of communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and a messy dining area.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some expressing dissatisfaction with the overall quality.
  • JB
    Jeff Buck
    Jan 2, 2026
    1.0
    Nasty mice infected and thats not hamburger or chicken ur eating. Its chicken broth mixed into a paste and the hamburger was from the last 48 hrs show. 😀
  • AG
    Alana Glasser
    Dec 28, 2025
    2.0
    Slow, incompetent, and rude, and that’s putting it nicely. Attitude was through the roof. Listening comprehension skills 0/10. Fries were cold, hard, and dry, and so were the customer service skills. The young dark skin lady handing me the food did not say a single word, even when I said thank you 3x. The large white woman with red and black hair had crazy attitude and couldn’t understand anything I said. She also didn’t know what comes on a sandwich. This was 7:15 pm 12/28/25. If I was the manager I would have to give an attitude adjustment. Bye!
  • MF
    Mark N April Florance
    Dec 28, 2025
    1.0
    Horrible waits at drive thru not once in a while and not because there is a line, literally only car there and it takes them around 20 min to take your order, don’t even have the decency to say I’ll be right with you. Totally ridiculous.
  • AA
    Anas Abdallah
    Dec 24, 2025
    1.0
    This place is garbage they make people wait 1 hour at a drive through for no service.
  • SS
    Strykeir
    Dec 16, 2025
    1.0
    This McDonalds is ridiculous. Sometimes you sit at the kiosk for upwards of 30 minutes just wasting gas with no one taking your order. Other times you get through to have them say "Pull into the next available space while we make your order" only to be met with this. Where the hell are we supposed to go? You have 5 spaces here and you're telling 10 cars to pull up. This isn't just once in a while, this is a constant problem. Also fix your parking lot
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 488 490th Court St, Binghamton?

McDonald's is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, providing extended hours for convenience.