McDonald's

3.1
1268 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
488 490th Court St, Binghamton, NY
13904, United States

Hours

Reviews

3.1
1,268 reviews
5 stars
371
4 stars
217
3 stars
204
2 stars
130
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20-40 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Food Quality

There were complaints about cold and poorly prepared food, with some customers expressing dissatisfaction with the freshness of items.
  • SA
    shaun azzarella
    Nov 3, 2025
    1.0
    Every car is sitting in a parking spot waiting for food. Drive through service is trash and forgets to bring my order out.
  • MM
    Mom
    Nov 3, 2025
    5.0
    Excellent crew today..mid afternoon
  • DB
    D B
    Nov 1, 2025
    2.0
    Employees are rude. At the drive through they will take 5-6 orders and then pull the cars ahead, bring out their orders, rinse and repeat. They argue with you when you try to complain about this practice. You are waiting 20-30 minutes. Either they are low on staff (due to altered wait time practices to show a need) or they just don’t care. Store management does nothing. Corporate does nothing.
  • TF
    Teresa Floraa
    Oct 26, 2025
    5.0
    It was quite , friends, clean , workers are respectful environment.
  • NN
    Natalie
    Oct 11, 2025
    1.0
    Went here to pick up a DoorDash order and the two employees refused to do anything. We sat at the drive thru for like 10-15 minutes being completely ignored, all while a prerecorded message kept telling us they’d “help us soon”. When we eventually got tired of waiting because the order would have been late, we pulled up to the window… only to find the employee standing there, vaping! She then rudely opened the window and said “What do you need?” as if we dared to inconvenience her by expecting her to do her job. Absolutely ridiculous behavior and judging by the other reviews, this location should be closed permanently. Not to mention how gross it is to be vaping around peoples food without their knowledge/consent. 🤮

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 488 490th Court St, Binghamton?

McDonald's is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, providing extended hours for convenience.