McDonald's

3.9
776 reviews
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Business Details

605 Bedford Rd, Bedford Hills, NY
10507, United States
(914) 244-8596
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 Bedford Rd, Bedford Hills, NY
10507, United States

Hours

Reviews

3.9
776 reviews
5 stars
370
4 stars
160
3 stars
112
2 stars
39
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and confusion during the ordering process.

Cleanliness

While some customers noted cleanliness in the dining area and restrooms, others reported dirty conditions and poor maintenance.

Food Quality

Feedback on food quality was mixed, with some praising the freshness of items while others criticized the taste and preparation.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times and delays.
  • CP
    C P61
    6 days ago
    4.0
    Nice and clean place. Courteous and fast .. the way it should be !
  • CP
    Christian Palushaj
    Dec 6, 2025
    1.0
    there was sauce in my nuggs when i made sure i said no sauce because im allergic to it
  • JL
    Jack Levy
    Nov 16, 2025
    1.0
    to start off, there was hair in my food. the manager was completely unprofessional and only gave me new food without even apologizing, and would not give me anything else. restaurant was dirty and manager was rude when i talked to him about my issue regarding the fries. Do not come here.
  • DR
    Dave Rgi
    Oct 16, 2025
    1.0
    Ordered chicken sandwich at drive thru. Bun was burnt. So much mayonnaise on sandwich the chicken slid out of the sandwich onto the floor of my car.
  • BM
    Brian Mark
    Oct 9, 2025
    1.0
    Nothing like getting charged for food that never showed up. I placed an order through the mobile app, but my order number never appeared. When I explained this to the manager, instead of helping me find a solution, she just kept asking for the order number — didn’t have. In the end, I got no food, just attitude — and a $10 charge to my bank statement for my trouble. It’s honestly disappointing. I used to come to this location all the time as a kid, and I’ve never experienced this kind of treatment before. Sad to see how much costumer service has changed.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 605 Bedford Rd, Bedford Hills, NY?

McDonald's is open daily from 6:00 AM to 11:00 PM every day of the week.

What are the delivery service hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:30 PM.