Five Guys

Reviews

• ES

  Erik Samain

  Feb 17, 2026
  1.0
  The inside restaurant was disgusting. And the staff were extremely rude, so I left after waiting 12 minutes at the register, do they not want to make money?
• JJ

  Jerry

  Jan 29, 2026
  1.0
  I spent hard-earned money at Five Guys expecting a proper burger, and what I got was paper-thin, burnt, and flavorless. Not “a little overdone.” Way overcooked. The kind of overcooked where you’re chewing dry, charred meat and wondering how anyone looked at it and thought, “Yeah, serve that.” And here’s the part that really gets me: it wasn’t even a full, solid patty. There were gaps in the burger. Like the meat didn’t even cover the bun properly. If you zoom in on the picture, you can literally see the holes/gaps all through the meat — it doesn’t even look right, like pieces are missing. How does that happen at a place that’s supposed to be known for burgers? So I’m asking the obvious questions that management should be asking too: • Why is it so thin? • Why is it burnt? • Why does it have no flavor, even with cheese? • Why are there gaps/holes like it wasn’t formed right? This doesn’t feel like a mistake ,it feels like no pride or cutting corners, because there’s no way you don’t see how bad this looks. If I worked there, I’d be embarrassed handing this to a paying customer. Five Guys is not cheap, and I’m not paying premium prices to get a burger that tastes like it was intentionally cooked past the point of edible. Never again. This is what happens when companies start cutting corners ,they think customers won’t notice, but we do. Look at the image: management should be embarrassed selling that to a paying customer. And here’s the thing: once you start serving people food like this, you don’t just lose one sale — you lose the trust. People don’t come back to “give it another chance” after they feel cheated, especially when you’re charging premium prices. They remember it, they tell their friends, and the next time they’re hungry they go somewhere else without even thinking twice. It takes one bad order like this to turn a regular customer into a former customer.
• AC

  Arturo Centurion

  Jan 6, 2026
  1.0
  I drove like 20 minutes to came here and door was closed 10 minutes before.. one guy opened for me and after having entered they told it was closed..they were supposedly out of meat.
• XL

  X Liu

  Oct 6, 2025
  5.0
  Friendly staffs and great food!
• AM

  Andrew M.

  Oct 4, 2025
  5.0
  Relaxed .. can get packed after any AMC movie

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