Dunkin'

3.8
740 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bayside, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
21920 Northern Blvd, Bayside, NY
11361, United States

Hours

Reviews

3.8
740 reviews
5 stars
340
4 stars
166
3 stars
109
2 stars
26
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Food Quality

Several reviews mentioned stale or poorly prepared food items, particularly donuts and coffee.

Cleanliness

There were complaints about unsanitary conditions and lack of proper food handling.

Drive-Thru Experience

Customers frequently noted long wait times and issues with order accuracy at the drive-thru.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences.
  • JK
    Joyce Kepic
    Sep 11, 2025
    1.0
    This place is really gonna hurt somebody one day I am lactose intolerant and every time I ask for almond milk I get real milk then it gets me so sick Not to mention when I get a doughnut after 7 PM, it’s a stale as hell!!
  • CN
    Cassandra Nauth
    Sep 8, 2025
    1.0
    Really nice location with unfortunately poor staff unaware of how to provide good customer service.
  • RK
    Ray Kwon
    Jun 29, 2025
    1.0
    Iced water $1.00
  • DS
    Dave Shum
    Jun 22, 2025
    1.0
    Came here on Saturday evening at around 11pm and it was drivers-thru only. No big deal but the trouble started the moment we started ordering. Made us wait at least 10 minutes before we could place our order. We ordered a chocolate milkshake and a cookies and cream milkshake, the person didn’t understand and we had to repeat ourselves several times. Finally drove up to the window for pickup and both shakes were so thin that it barely had any ice cream in it. It was more like a cup of chocolate milk. We made them redo it and it was just the same. Shame on you Dunkin for being so stingy with the ice cream and not properly making milkshakes. Never again!
  • JJ
    Jayra
    Jun 7, 2025
    5.0
    I had an outstanding experience with Mohamed. He was friendly, attentive, and went above and beyond to resolve my issue quickly and efficiently!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bayside, NY?

Dunkin' Bayside, NY is open 24 hours a day, 7 days a week.

Can I order Dunkin' products for delivery or pickup at this location?

Yes, this Dunkin' location offers delivery and curbside pickup services.