Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Bay Shore Subway® Restaurant at 1750 5th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported consistently poor customer service, with complaints about rude staff and negative attitudes.
Food Quality
While some customers praised the freshness of the sandwiches, others noted issues with portion sizes and ingredient quality.
Staff Performance
Feedback indicated inconsistency in staff performance, with some employees receiving high praise while others were criticized for their behavior and service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly regarding food preparation and the overall environment.
Inconsistency
Customers experienced varying levels of service and food quality, leading to a perception of inconsistency at this location.
NN
Nat
Feb 25, 2026
1.0
I went into this Subway, I come here about every two weeks and am known here. I get the same order every time and when I came in today, the manager (I believe) said someone had picked it up. I just got out of work and there is nobody else who would pick it up. Other than providing any support or resolution, she goes “it’s a big order, I will not redo it.” She continues with phrases like “it is not my problem.” She gave me such a problem in order for me to get the food I paid for when it was their mistake and they gave it to someone else, they should’ve been checking people who picked up have the order confirmation. I believe she only started making my order when they realized THEY had made a mistake. This is unacceptable and very rude considering I did not do anything wrong, and the manager handled it horribly. If I hadn’t been persistent, my problem would not have been solved nor would I have gotten a refund. Regardless of how I was treated, I still said thank you and have a good day, only to receive silence from the manager and a sorry from one of the employees (the only one trying to be kind and help.) I did not mind waiting for my order to be remade but the way it was handled was horrible. This situation caused others to leave the store after the staffs attitude, a customer even apologized on THEIR behalf. The staff needs to be trained on customer service, especially the manager. I will never come back to this Subway again.
Moral of the story: do not order online here unless you are willing to risk the order being given to someone else and having to fight for your food.
MT
Marisa Turturro
Jan 20, 2026
1.0
I come to this Subway fairly often, but unfortunately my experiences with the staff are consistently negative. Every time I go in, the ladies behind the counter seem to have a very bad attitude. I’ve been met with eye-rolling, rudeness, and an overall unwelcoming vibe. The food is fine, but customer service really impacts the experience, and this location definitely needs improvement in that area.
MG
Marc Gatewood
Jan 18, 2026
1.0
I’ve been to this location multiple times, and unfortunately the customer service is consistently poor. The women working here always seem to have attitudes and come across as rude, which makes the experience uncomfortable. I’m always polite when ordering, but it doesn’t feel reciprocated.
AA
Atil.Isaias
Nov 15, 2025
5.0
The best ladies work at night I give her a tip everytime I go in!
N2
Noob 2k7
Nov 3, 2025
5.0
Walked in very hungry, the workers were fast and understanding. Welcomed with smiles and served politely!😁
Subway is located at 1750 5th Ave, Suffolk, Bay Shore, NY 11706, USA.
What are the operating hours of Subway at 1750 5th Ave?
Subway is open Monday through Saturday from 9:00 AM to midnight and Sunday from 9:00 AM to 11:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does Subway offer any pickup and delivery services?
Yes, Subway offers in-store pickup, curbside pickup, and delivery services.
Can customers dine in at the Subway restaurant on 5th Ave?
Yes, this Subway location serves dine-in customers.
Does Subway provide catering services?
Yes, Subway offers catering services to meet your event needs.
Where can I view the Subway menu online?
You can view the Subway menu online at https://subway.com/en-us/restaurant/39657-0/menu.
Which nearby places can I visit before or after dining at Subway?
Nearby places include Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, and Tu Mejor Version community center for local events.
Are there nearby grocery and specialty stores around Subway?
Yes, Island African Caribbean Market and Chi Fish Market are nearby for grocery and seafood shopping.
What services can I find near Subway for personal care and convenience?
Nearby you can find Pacific Hair Salon and Marina's Beauty Salon and Barber Shop for hair and beauty services, plus CVS Pharmacy and Western Union for pharmacy and financial services.
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