McDonald's

3.9
2353 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1484 5th Ave, Bay Shore, NY
11706, United States

Hours

Reviews

3.9
2,353 reviews
5 stars
1,154
4 stars
534
3 stars
281
2 stars
125
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and mishandling of orders.

Food Quality

Several customers reported issues with food quality, including food poisoning, cold items, and incorrect orders.

Efficiency

Customers expressed frustration with slow service and frequent mistakes in orders, particularly with mobile and delivery orders.

Cleanliness

Some reviews noted cleanliness issues, particularly with food items containing foreign objects.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting quick service and friendly staff.
  • FM
    Francisco Méndez
    2 days ago
    5.0
    Em mejor lugar para comer McDonald's
  • KK
    Kareem
    Dec 14, 2025
    1.0
    So oily and greasy
  • ES
    Edward Salerno
    Dec 10, 2025
    1.0
    Came to pick up a mobil order, went to drive up window with no customers present and told them who the order was for. Was asked to go inside.went inside where i was made to wait another 7 minutes. then finally the meatball in charge, with no other customers still, comes and asks for the name that she was already given. Then says they cant make the order because it is a lunch item. This could have been taken care of at the drive thru window in 10 seconds but instead she dragged it out to over a 10 minute process. Its no wonder this mcdonalds has a 3.9 rating with a waste of space like that in charge.
  • KN
    Kevin Nichols
    Nov 30, 2025
    1.0
    This Place Gave Me FOOD POISONING! I went for a late night snack wrap + 1/4 pounder snack and I’ve been paying the price since. Something I consumed gave me serious enough food poisoning to consider going to the hospital over. Avoid this location especially at night!
  • LC
    Leah Corea
    Nov 26, 2025
    1.0
    I got a mcflurry, and at the bottom of the carton I saw this plastic. This is absolutely unacceptable, please do better—highly unsanitary. Had to be the night staff

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.