Dunkin'

3.8
340 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bay Shore, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19 Bay Shore Rd, Bay Shore, NY
11706, United States

Hours

Reviews

3.8
340 reviews
5 stars
158
4 stars
81
3 stars
39
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with complaints about rude staff, slow service, and frequent order mistakes.

Product Freshness

Customers reported stale donuts and inconsistent quality of drinks, with many expressing disappointment in the freshness of food items.

Staff Attitude

Several reviews noted unfriendly and unprofessional behavior from employees, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are instances of good service.
  • JC
    JAE CED
    Dec 19, 2025
    1.0
    Can the owners please get rid of the horrible people working here. The girl with the glasses whos always here truly aucks at this job. She should be in a different location because wow what a lack of wanting a job. This needs to be seriously fixed. For way to long have we all suffered at the hands of someone who refuses to do the job. Like go somewhere else with your lack luster of work ethic. Im going to make it my duty to push this all over the town and outside of the town. This is disgusting. How can you not make a cup of coffee that makes itself all you have to do is follow the directions. Worst of the worst dunkin donuts on the island. You should be ashamed of yourself. If I could give negative stars I totally would. Fix this corporate please.
  • TB
    Tracy Brown
    Dec 16, 2025
    1.0
    Wow I use to love there hot chocolate now I hate it! It's so water down you can't even taste the chocolate very disappointed this place going downhill even the workers suck with the attitude
  • EE
    Elizabeth
    Sep 12, 2025
    1.0
    The girls have an attitude, not at all friendly ..this is the worst DD in this area ..I dint know where mgm is but they’re not paying attention ..I worked CS for 30+ years ..they’re not even pretending to care ..coffee has been Luke warm a good number of times ..ridiculous
  • ML
    Martha Lopez
    Aug 10, 2017
    5.0
    I Love Dunkin Donuts and i have one just a corner away of My house

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Bay Shore, NY?

Dunkin' in Bay Shore is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.