Chipotle Mexican Grill

3.4
660 reviews
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About

Mexican Restaurant
Chipotle Bay Shore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1675 Sunrise Hwy, Bay Shore, NY
11706, United States

Hours

Reviews

3.4
660 reviews
5 stars
281
4 stars
114
3 stars
53
2 stars
37
1 star
175

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about poor quality, including undercooked rice and unseasoned meat.

Service Issues

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor customer service and long wait times.

Portion Sizes

Customers frequently reported inconsistent and small portion sizes, often feeling shortchanged on ingredients.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.

Availability of Ingredients

Many customers noted that the location often ran out of key ingredients, such as rice and meats, leading to dissatisfaction.
  • ER
    Emily R
    6 days ago
    3.0
    I would like to receive the full portions of the food that I ordered when I mobile order a bowl for delivery. They always skimp out on the portion sizes. Why did i literally get 6 strands of lettuce…this is the entirety of my lettuce for my bowl.
  • LD
    Liliana Dimaio
    Dec 23, 2025
    5.0
    Yummy food kind service such a good place
  • RE
    Ryan Earl
    Dec 18, 2025
    1.0
    Rationing my rice like it comes out of their paycheck. My buddy asked for double carne asada and got 3 extra pieces and still got charged. Aaron Boone could run this joint better. Plus this is the first time they’ve ever given me a pan for my bowl to sit on
  • SK
    Saito Kevin
    Dec 4, 2025
    1.0
    La atención es muy mala
  • AR
    alexa rubiano
    Nov 20, 2025
    1.0
    We love chipotle but if I could give this specific location 0 stars I would. I have given them so many chances. Over and over they consistently get the order wrong and forget items. I even reached out to chipotle corporate and they generously gave me a free burrito, so I decided to give them another chance. Again tonight our queso was missing, our burritos were half the size as usual, and they left out sour cream in one of the burritos. I recommend driving 10 mins past this location to the sayville one. BAY SHORE CHIPOTLE SHOULD CLOSE.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Bay Shore?

Chipotle Bay Shore is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Bay Shore located?

It is located at 1675 Sunrise Hwy, Bay Shore, NY 11706, USA.