There’s a Buffalo Wild Wings near you at 1701 Sunrise Highway, Bay Shore, NY. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Many customers reported issues with cold, undercooked, or poorly prepared food, including wings and fries.
Service Issues
Numerous reviews highlighted poor service, including long wait times, unhelpful staff, and incorrect orders.
Management Accountability
Customers expressed dissatisfaction with management's lack of accountability and responsiveness to complaints.
Positive Staff Experiences
Some reviews praised specific staff members for their excellent service and professionalism.
Cleanliness Concerns
Several customers noted unsanitary conditions, including dirty tables and reports of cockroaches.
AM
Alexandra McQuinn
5 days ago
1.0
This place is an absolute joke, the only good thing was the beer on tap. Wings were shriveled up pieces of trash, and my fries were literally ICE COLD. Will never return to this location.
AD
Ash D
Feb 14, 2026
1.0
Super Bowl Sunday, preordered online via their website. Go to pick up and it was a mad house. Cars double parked everywhere. Just to be told they are 200 orders behind and no they don’t know how long it will be. Door dash orders being filled first. Waited for hr and nothing. Tried to
cancel and get a refund, still waiting.
KM
Kloe Menéndez
Feb 12, 2026
3.0
our server was nice but we came for their late night happy hour (posted as 10-close) and at not even 10:10 they told us it was last call and we would only be having the one round of drinks we’d already ordered. I get they wanted to go home early but cutting off your happy hour ten minutes after it started is crazy and lazy
FF
Franco (Frank)
Feb 9, 2026
5.0
We didn’t get our food on Super Bowl Sunday obviously but we understand completely how overwhelmed they got. Malik called us the day after to apologize for their mistake and we completely understand. He was professional and explained everything. I personally understand them and this action of reaching out made me like them much more cause they take accountability. Refunded and all set.
FB
Frederick B.
Feb 8, 2026
1.0
This was one of the most unprofessional experiences I’ve ever had with a restaurant.
We placed a large order on the phone , PAID for it, and were told the wait would be 50 minutes. We waited 30 minutes, drove 20 minutes to pick it up, then waited another 10 minutes inside — only to be told: “Sorry, we can’t make your order, we’re too busy.”
So let me get this straight… you took our money, let us waste over an hour of our time, and THEN decided you weren’t going to make the food? We drove there in 15 degree weather. That’s not “too busy.” That’s incompetence and terrible management.
If you can’t handle orders, stop accepting them. If you can’t fulfill paid orders, you shouldn’t be in business.
You had my phone number , do you think maybe a call saying sorry we are totally incompetent and you order will not be ready when you drive 20 minutes to get it. . I will also be leaving a detailed review so other customers know exactly what to expect: wasted time, zero accountability, and a restaurant that takes orders it can’t deliver.
Completely unacceptable.
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