Buffalo Wild Wings

3.8
1229 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1701 Sunrise Highway, Bay Shore, NY
11706, United States

Hours

Reviews

3.8
1,229 reviews
5 stars
567
4 stars
292
3 stars
141
2 stars
64
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, inattentive staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted problems with food temperature, freshness, and preparation, with several customers receiving cold or improperly cooked items.

Staff Performance

While some staff members received praise for their service, others were criticized for rudeness and lack of professionalism, impacting the overall dining experience.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty tables and reports of pests, which significantly affected their willingness to return.
  • TA
    Thomas Alonso
    3 days ago
    1.0
    The wings was cold and taste and looks old, the served the entree before apps never going back again
  • LH
    Laverne Hargrove
    5 days ago
    2.0
    Hopefully the dining in service is better but I will not be ordering again. The customer service on the phone was horrible. It seemed as if they didn't want to be bothered. Not helpful with selection or finding a request. When my order was delivered it was missing items. I called back to inform and I was told they don't have that on their receipt. I said I'm looking at it on my order, nachos and salsa. She said no its not. I asked a witness to read my receipt and again was told no thats not what it says. I was told there is nothing she could do. I informed her that I didn't enjoy eating dry nachos nevermind the others. She told me that she was going to get a supervisor and then I was hung up on. I called back then was told the supervisor is busy and I can come and pick it up. I just paid all these delivery fees and now I should come and pickup? At the end of the day, its not that big of a deal, its just the lack of professionalism, nasty attitude and being told that I'm a liar is enough for me not to patronize that location again. 👎🏼
  • CB
    Christine Bergin
    6 days ago
    1.0
    Ordered 150 wings day prior of my party event at the Bay Shore, New York location. Went at time slot to pick up, and they didn't have record of the order. Manager came out and told me that the guy who took the order had the wrong date. Went to pay and it was 20$ more than total price the person gave me the day before on the phone. There was no apology or compensation to honor the price I was quoted. I will never be back to this location again. Not customer service friendly, and they don't do right by customer when they are wrong.Very bad business practice.
  • RO
    Robert Owens
    Jan 15, 2026
    5.0
    Excellent Food & Very Professional Service. Highly Recommend!! ⭐️⭐️⭐️⭐️⭐️
  • JE
    jadyn estevez
    Dec 20, 2025
    3.0
    i ordered asian zing and honey barbecue and i’m not even sure what sauce or dry rub they put on wings

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Bay Shore, NY specialize in?

Buffalo Wild Wings in Bay Shore offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Bay Shore?

Buffalo Wild Wings is open from 11:00 AM to 11:00 PM every day of the week.