Wendy's

3.8
348 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7748 Route 53, Bath, NY
14810, United States

Hours

Reviews

3.8
348 reviews
5 stars
184
4 stars
51
3 stars
25
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, including rude behavior from management.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the freshness and temperature of their meals.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, there were numerous complaints about overall staff behavior and management.

Cleanliness

A few customers noted that the restaurant was clean and well-maintained, contrasting with the negative experiences reported by others.
  • SG
    Silas Graham
    6 days ago
    4.0
    Warm and fresh but they keep forgetting to put onions on my burger when I specifically ask for them
  • CG
    C G
    Dec 27, 2025
    5.0
    Good travel stop - Lori, the manager was excellent.
  • CH
    cloe hil
    Dec 25, 2025
    2.0
    Went around 9 o’clock, not busy at all. Ordered 2 biggie bags. When I got my bag it only had half of my order. After I told them they only handed me half of what was missing. Also the fries were only half full, and cold.
  • LS
    Levi Smith
    Dec 19, 2025
    2.0
    We get food here almost weekly because it's about the only fast food place around where you can get a salad. And that's great and the food is good. The downside is it is almost always a long wait at the drive-thru even if ordering ahead of time. Half an hour has passed before. And the order tends to get messed up a little bit at least half the time. If I order a cookie there's about 80% chance it'll be missing and I have to go inside to get it anyways.
  • CC
    Curtis
    Dec 3, 2025
    1.0
    This place doesn't serve you at the drive through window waited 10 min for a damn frosty

Frequently Asked Questions About Wendy's

Is 7748 Route 53 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 7748 Route 53, Bath, NY?

This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru.