Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from friendly and attentive staff to rude and unhelpful interactions, particularly with management.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was inconsistent, with some customers praising fresh and hot meals, while others complained about cold or improperly prepared food.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru, with some customers waiting over 30 minutes for their orders.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
E1
Explore 123
Feb 19, 2026
1.0
Rebecca was abrasive at the counter, and didn’t want to honor my frosty keytag because I ordered at the kiosk. Keytag says one frosty per transaction per day, so I asked for it with my meal at the counter. She argued that it had to be done with the order, not at the counter, yet there is no button to do that on the kiosk. After 3 other staff had gathered around to see why she was getting loud, it was explained by another staff that it would have been ok to do this after ordering, however when I pulled the tag out again, I was told by Rebecca that it was expired at the end of 2025 — I apologized that I hadn’t seen that, and said no frosty was necessary and declined to buy a new tag, as I was kind of put off by the interaction. I mentioned politely to Rebecca that I’ve had a long 11h driving shift, and I’m tired, and the approach was abrasive, and she initially apologized, but walked away while I was still talking. Not acceptable. The guy at the counter looked apologetic when I asked him if she was always like this. I didn’t treat her like that. Kindness goes a long way in turning a person’s day around, especially when a person chooses one restaurant option over another. I had chosen to walk across the street to finish my day with Wendy’s, and clearly I should have stuck with Subway on my side of the street. The other staff were polite, but Rebecca put a damper on my night.
DM
Demarius McLeod
Feb 12, 2026
5.0
I’ve never met a Wendy’s manager like Art before. He and his team are doing an outstanding job. What really stood out to me was how Art personally walked around the restaurant checking on every single customer. He calls customers by name, acknowledges them, and makes sure everyone feels valued. That level of leadership is rare.
You can tell his team is happy to have him at this location. While Wendy’s food may be consistent everywhere, it’s managers like Art who truly keep the business flowing and customers coming back. Because of him and his team, I’ll make it a point to stop by this location every time I’m in the area.
KW
Kyle Wesker
Jan 12, 2026
5.0
Good workers good food
SG
Silas Graham
Jan 6, 2026
4.0
Warm and fresh but they keep forgetting to put onions on my burger when I specifically ask for them
CH
cloe hil
Dec 25, 2025
2.0
Went around 9 o’clock, not busy at all. Ordered 2 biggie bags. When I got my bag it only had half of my order. After I told them they only handed me half of what was missing. Also the fries were only half full, and cold.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 7748 Route 53, Bath, NY?
This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru.
Does Wendy's at 7748 Route 53 in Bath, NY offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for Wendy's at this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at Wendy's, Bath, NY?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is there a drive-thru available at Wendy's on Route 53?
Yes, this Wendy's location offers a drive-thru open 24/7.
How can I contact Wendy's at 7748 Route 53 for questions or feedback?
You can call the location directly at (607) 622-5502, or contact Wendy's Customer Care via their website or live chat at https://www.wendys.com/contact-us.
Are there other fast food options near Wendy's in Bath, NY?
Yes, nearby fast food places include Subway and another Wendy's location. These options provide variety if you want to explore different meals.
What travel amenities are near Wendy's at 7748 Route 53?
Near Wendy's, you will find Love's Travel Stop and Pilot Travel Center, which offer gas stations and convenience stores. These are convenient for travelers stopping for fuel and refreshments before or after dining at Wendy's.
Are there any recreational or recreational places near Wendy's in Bath, NY?
Yes, nearby attractions include Great Sunset Park, offering a place to relax or enjoy outdoor activities before or after your visit to Wendy's.
Does Wendy's in Bath accept delivery, and how can I check if delivery is available in my area?
Wendy's offers delivery where available. To check delivery options near you, visit the Wendy's app or order.wendys.com and enter your delivery address in the “Get It Delivered” field.
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