Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude or inattentive service, with specific complaints about staff cutting off orders and being unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly during late-night shifts.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others received cold or poorly prepared food.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and a messy lobby.
Value for Money
Customers expressed concerns about the pricing relative to portion sizes and overall value.
PL
Peg Leg
Feb 19, 2026
2.0
While usually pretty good service, this last time should be used in a training video of what not to do. When going through the drive thru, when I got to the window I was told it would be a 6 min wait for spicy chicken sandwiches or I could have normal chicken now (this is not the first time this has happened). I said I would wait. So I pulled ahead as directed to wait for them to bring my food out. In the meantime another car was also told to wait and was pulled up behind me. After about 10 mins (not the 6 min as told), a lady came out and went to the car behind me. She proceeded to ask them what they ordered and then handed them one of the bags she was holding. The person took it into their car, looked inside, then proceeded to hand it back. Then the lady walked up to my car and handed the bags to me. I immediately said I did not feel comfortable with the one bag because the person behind me took it into their car. Luckily it was just the french fry bag. She offered to get me new fries. I said please and also if I could have some ketchup, which I was told they have no ketchup. How can you have no ketchup? I just think she didn’t want to get me any. She did return with the new fries, I could tell it was a new bag since it wasn’t all greasy like the other one. I have no way of knowing if the fries were actually new.
My main issue is it is common knowledge that in the food service industry, if food is mistakenly given to someone else, whether fast food or sit down, that food is done. You do not take it over and give it to the correct person. It needs to get remade.
HF
Ham Fist
Feb 4, 2026
2.0
Every time I go here I only get half the fries I ordered. Order a large, get the large container with half the fries. Order medium, get medium container half full. Just got a biggie bag and 4 pc kid's meal, and my son's meal had more fries in it, and they're the same size. Just fill the god damn container.
MC
Magdalena Canales
Dec 24, 2025
1.0
The sauces come out of their paychecks, so be expected to pay for your sauces. Charging for sauces is a serious jar position here.
PS
philly shaylee
Dec 21, 2025
5.0
Food is so yummy and only $11 dollars for 2 big meals !! Staff is friendly and very clean and super fast service.
What are the drive-thru hours for Wendy's at 44 Main St, Batavia, NY?
The drive-thru at Wendy's is open every day from 6:30 AM until 2:00 AM.
Does this Wendy's location offer dine-in and delivery services?
Yes, Wendy's at 44 Main St offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order from Wendy's using a mobile app?
Yes, you can order Wendy's through their official app available at https://apps.apple.com/us/app/wendys/id540518599 or via their website https://order.wendys.com.
Is Wendy's currently hiring in Batavia, NY?
To check current job openings at this Wendy's location, visit the Careers page at https://wendys-careers.com/job-search/ and enter Batavia, NY.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's in Batavia serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, sandwiches, coffee, and sides.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website and app, as well as a poster inside the restaurant.
What nearby places can I visit before or after dining at Wendy's on 44 Main St?
Nearby you can visit Tim Hortons for coffee, Cold Stone Creamery for ice cream, or Austin Park for outdoor activities.
Are there any medical services close to Wendy's at 44 Main St?
Yes, there are multiple nearby medical facilities including Batavia Pediatrics, Batavia Family Dental, and Rochester Regional Health Laboratories.
Can I find post office services near Wendy’s in Batavia?
Yes, the Post Office and United States Postal Service locations are nearby and convenient for your mailing needs when visiting Wendy's.
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