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Wendy's

3.8
(1337 reviews)

Business Details

44 Main St, Batavia, NY
14020, United States
(585) 343-5858

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
44 Main St, Batavia, NY
14020, United States

Hours

Reviews

3.8
1,337 reviews
5 stars
539
4 stars
334
3 stars
213
2 stars
103
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude or inattentive service, with specific complaints about staff cutting off orders and being unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly during late-night shifts.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others received cold or poorly prepared food.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and a messy lobby.

Value for Money

Customers expressed concerns about the pricing relative to portion sizes and overall value.
  • PL
    Peg Leg
    Feb 19, 2026
    2.0
    While usually pretty good service, this last time should be used in a training video of what not to do. When going through the drive thru, when I got to the window I was told it would be a 6 min wait for spicy chicken sandwiches or I could have normal chicken now (this is not the first time this has happened). I said I would wait. So I pulled ahead as directed to wait for them to bring my food out. In the meantime another car was also told to wait and was pulled up behind me. After about 10 mins (not the 6 min as told), a lady came out and went to the car behind me. She proceeded to ask them what they ordered and then handed them one of the bags she was holding. The person took it into their car, looked inside, then proceeded to hand it back. Then the lady walked up to my car and handed the bags to me. I immediately said I did not feel comfortable with the one bag because the person behind me took it into their car. Luckily it was just the french fry bag. She offered to get me new fries. I said please and also if I could have some ketchup, which I was told they have no ketchup. How can you have no ketchup? I just think she didn’t want to get me any. She did return with the new fries, I could tell it was a new bag since it wasn’t all greasy like the other one. I have no way of knowing if the fries were actually new. My main issue is it is common knowledge that in the food service industry, if food is mistakenly given to someone else, whether fast food or sit down, that food is done. You do not take it over and give it to the correct person. It needs to get remade.
  • HF
    Ham Fist
    Feb 4, 2026
    2.0
    Every time I go here I only get half the fries I ordered. Order a large, get the large container with half the fries. Order medium, get medium container half full. Just got a biggie bag and 4 pc kid's meal, and my son's meal had more fries in it, and they're the same size. Just fill the god damn container.
  • MC
    Magdalena Canales
    Dec 24, 2025
    1.0
    The sauces come out of their paychecks, so be expected to pay for your sauces. Charging for sauces is a serious jar position here.
  • PS
    philly shaylee
    Dec 21, 2025
    5.0
    Food is so yummy and only $11 dollars for 2 big meals !! Staff is friendly and very clean and super fast service.
  • TR
    Timothy Ryan
    Dec 13, 2025
    4.0
    Great as always

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's at 44 Main St, Batavia, NY?

The drive-thru at Wendy's is open every day from 6:30 AM until 2:00 AM.

Does this Wendy's location offer dine-in and delivery services?

Yes, Wendy's at 44 Main St offers dine-in, drive-thru, takeout, and delivery services where available.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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