Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, particularly at the drive-thru and counter.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed the freshness, others complained about cold or poorly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors.
Speed of Service
Customers consistently mentioned slow service, with long wait times reported even during off-peak hours.
TB
Tammy Becker
Nov 7, 2025
5.0
Pretty decent for fast food.
LJ
Lee Johnson
Oct 30, 2025
4.0
overall the food was good but my son baconator was burnt
MG
Mark Grimm
Oct 27, 2025
1.0
It took a very long time to get the food and there were older kids hanging out running around and picking on a small person messing around.Nothing was said to them which our 6 year old granddaughter was with us to see these kids being absolutely terrible.Management should have kicked them out but let it go on saying nothing. Will never go back there.
DE
Dave Eddy
Oct 8, 2025
3.0
The breakfast sausage and egg English muffin, potato wedges
I was really hoping it would be better but the muffin was tough, the sausage greasy and the potatoes were like cardboard.
It seems to me that Wendy's could do better
DK
Danielle Kates
Sep 28, 2025
2.0
So what’s up with putting the most miserable person you have on staff at the order taking and drive thru windows? Maybe if sally is having a bad day, she works on making the sandwiches instead. Why is it the norm to expect completely rude service everywhere you go now?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Batavia, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Batavia, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 343-5858.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 561 Batavia Wendy’s serve breakfast?
Yes, this Wendy’s location in Batavia, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 44 Main St, Batavia, NY?
The drive-thru at Wendy's is open every day from 6:30 AM until 2:00 AM.
Does this Wendy's location offer dine-in and delivery services?
Yes, Wendy's at 44 Main St offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order from Wendy's using a mobile app?
Yes, you can order Wendy's through their official app available at https://apps.apple.com/us/app/wendys/id540518599 or via their website https://order.wendys.com.
Is Wendy's currently hiring in Batavia, NY?
To check current job openings at this Wendy's location, visit the Careers page at https://wendys-careers.com/job-search/ and enter Batavia, NY.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's in Batavia serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, sandwiches, coffee, and sides.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website and app, as well as a poster inside the restaurant.
What nearby places can I visit before or after dining at Wendy's on 44 Main St?
Nearby you can visit Tim Hortons for coffee, Cold Stone Creamery for ice cream, or Austin Park for outdoor activities.
Are there any medical services close to Wendy's at 44 Main St?
Yes, there are multiple nearby medical facilities including Batavia Pediatrics, Batavia Family Dental, and Rochester Regional Health Laboratories.
Can I find post office services near Wendy’s in Batavia?
Yes, the Post Office and United States Postal Service locations are nearby and convenient for your mailing needs when visiting Wendy's.