Wendy's

3.8
1328 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
44 Main St, Batavia, NY
14020, United States

Hours

Reviews

3.8
1,328 reviews
5 stars
535
4 stars
333
3 stars
214
2 stars
100
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly at the drive-thru and counter.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; while some enjoyed the freshness, others complained about cold or poorly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Speed of Service

Customers consistently mentioned slow service, with long wait times reported even during off-peak hours.
  • TB
    Tammy Becker
    Nov 7, 2025
    5.0
    Pretty decent for fast food.
  • LJ
    Lee Johnson
    Oct 30, 2025
    4.0
    overall the food was good but my son baconator was burnt
  • MG
    Mark Grimm
    Oct 27, 2025
    1.0
    It took a very long time to get the food and there were older kids hanging out running around and picking on a small person messing around.Nothing was said to them which our 6 year old granddaughter was with us to see these kids being absolutely terrible.Management should have kicked them out but let it go on saying nothing. Will never go back there.
  • DE
    Dave Eddy
    Oct 8, 2025
    3.0
    The breakfast sausage and egg English muffin, potato wedges I was really hoping it would be better but the muffin was tough, the sausage greasy and the potatoes were like cardboard. It seems to me that Wendy's could do better
  • DK
    Danielle Kates
    Sep 28, 2025
    2.0
    So what’s up with putting the most miserable person you have on staff at the order taking and drive thru windows? Maybe if sally is having a bad day, she works on making the sandwiches instead. Why is it the norm to expect completely rude service everywhere you go now?

Frequently Asked Questions About Wendy's

Is 561 Batavia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.