Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported frequent issues with incorrect orders, missing items, and mistakes in food preparation.
Service Speed
Customers experienced long wait times, especially during busy hours, with some noting that service was slow even when the restaurant was not busy.
Cleanliness
The restaurant was often described as clean, with some customers highlighting the cleanliness of the dining area and bathrooms.
Customer Service
While some reviews praised friendly and helpful staff, others reported rude behavior and unprofessionalism from employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
SD
Serena Duryea
2 days ago
1.0
Today while I was at this McDonald's I'm thankful the manager said she talked to her employee but the one employee must hate her job that much not to help a customer who is not texting for those touch screens because it would have took me a half hour to put in this order when she cashier could have just took my order at the register but no she chose not to I got so upset I walked out and then walked back in and spoke to a manager and she said she talked to her employee. I do agree it's not the manager's fault it's not the other employees fault it's just the one and I wish I would have got her name but I think that she deserves you at least have some kind of written up a decision day sent home for a day something because that's just rude you see somebody struggling you could have been like okay come over the register I'll help you but no you don't do that you sit there and make me look bad and sit there and say the food is going to take longer anyways cuz it's custom well here's the thing it would have been quicker if you just took my order the first time around but I appreciate all the other employees and the management here cuz that upset me I'm already having a rough day I don't need any more added to it
DH
Devon Heick
Jan 30, 2026
5.0
Yummy borgor
FM
Faerie Malibu
Jan 22, 2026
1.0
Every time I order online, they always are missing something in my order. Today, ordered a 6pc happy meal with an extra fry, got a 5pc and no extra fry. Multiple incidents that this has happened. Insane I have to drive to the other side of town to get a better and complete meal.
ZC
Zoey Crawford
Dec 3, 2025
1.0
This resturant is actually embaressing, 3 times I ordered Doordash to get cold fries. Inclufing once where I specifically said no salt so they would be fresh
Half the time there is no straw, they just get the order wrong, or hair shows up in the food and they refuse refund you
I work at Mcdonalds it's not thst hard, to serve fresh fries and read basic orders. I could forgive 1 mess up but literally every time I order something is wrong
I would never order here if Doordash gave me the option not to
JR
Jaelyn Raszewski
Nov 19, 2025
1.0
They were very rude when we were trying to order. As soon as we rolled up to the window to get our food, they were out of Dr Pepper and forgot my fries. So, we had to roll back around and wait in that long ssaaaa line to get them. (Also, they charged my friend .54 for a sweet and sour packet). Let’s just say, was a bad trip. Will NOT be going again.
What are the operating hours for McDonald's in Batavia, NY?
McDonald's in Batavia, NY operates 24 hours a day, 7 days a week, including drive-thru and delivery services.
Does the Batavia McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service that is open 24/7.
Is delivery available at the Batavia McDonald's and how can I order?
Yes, McDonald's Batavia offers delivery service 24/7. You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
What payment options does McDonald's in Batavia accept?
This McDonald's accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at McDonald's in Batavia?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Batavia, NY?
McDonald's is located at 573 E Main St, Batavia, NY 14020, USA.
Are there any nearby places where I can shop for groceries or liquor near McDonald's Batavia?
Yes, nearby you can find ALDI USA (grocery store and liquor store), Eastown Beverages, Eastown Beverages and Redemption Center, and Plaza Spirits for groceries and spirits.
If I need automotive services near McDonald's Batavia, where can I go?
Nearby automotive services include Mobil gas station, Chesley's Auto for repairs and tires, Glass America for auto glass, and Sunoco convenience store.
What entertainment or dining options are near McDonald's in Batavia?
Nearby entertainment includes The Game Cave video game and toy store. For dining, options include Domino's Pizza and Miss Batavia Diner.
How can I earn rewards or get offers when ordering from McDonald's Batavia?
You can earn points for free food using MyMcDonald's Rewards. Learn more and register at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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