McDonald's

3.6
1129 reviews
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Business Details

573 E Main St, Batavia, NY
14020, United States
(585) 343-0696
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
573 E Main St, Batavia, NY
14020, United States

Hours

Reviews

3.6
1,129 reviews
5 stars
445
4 stars
226
3 stars
186
2 stars
107
1 star
165

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some noting it took excessively long to receive their orders.

Cleanliness

The restaurant was frequently described as clean, with some customers highlighting the cleanliness of the dining area and restrooms.

Customer Service

While some reviews praised friendly staff, others noted rude behavior and unprofessionalism from employees, particularly during busy times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh food while others reported issues like cold items and incorrect preparation.
  • NN
    Noah
    3 days ago
    3.0
    No but I read bibles that are normal that doesn't say art in it now a days there's other ones still there next is
  • ZC
    Zoey Crawford
    Dec 3, 2025
    1.0
    This resturant is actually embaressing, 3 times I ordered Doordash to get cold fries. Inclufing once where I specifically said no salt so they would be fresh Half the time there is no straw, they just get the order wrong, or hair shows up in the food and they refuse refund you I work at Mcdonalds it's not thst hard, to serve fresh fries and read basic orders. I could forgive 1 mess up but literally every time I order something is wrong I would never order here if Doordash gave me the option not to
  • TR
    Tracey Rozwalka
    Nov 21, 2025
    3.0
    Not busy, but took a very long time to get service. Food not hot.
  • JR
    Jaelyn Raszewski
    Nov 19, 2025
    1.0
    They were very rude when we were trying to order. As soon as we rolled up to the window to get our food, they were out of Dr Pepper and forgot my fries. So, we had to roll back around and wait in that long ssaaaa line to get them. (Also, they charged my friend .54 for a sweet and sour packet). Let’s just say, was a bad trip. Will NOT be going again.
  • JL
    Jennifer Louise
    Oct 18, 2025
    5.0
    Always clean and staff is friendly!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Batavia, NY?

McDonald's in Batavia, NY operates 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does the Batavia McDonald's offer drive-thru service?

Yes, this McDonald's location offers drive-thru service that is open 24/7.