McDonald's

3.6
1166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4138 W Main St, Batavia, NY
14020, United States

Hours

Reviews

3.6
1,166 reviews
5 stars
420
4 stars
256
3 stars
228
2 stars
97
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior and frequent order mistakes.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Concerns about cleanliness, particularly in restrooms and dining areas, were frequently mentioned.

Speed of Service

Service speed varied significantly, with some customers experiencing quick service while others faced long wait times.

Overall Experience

Overall, experiences were hit or miss, with some customers expressing satisfaction and others vowing not to return.
  • RG
    Ronald Getlach
    Nov 3, 2025
    3.0
    About average fast food. Value menu was good. Shocking $10.00 for a big Mac meal?
  • FG
    Fred Gundell
    Oct 15, 2025
    3.0
    Finger depression in my muffin. Muffin not toasted. Cheese cold.
  • JT
    Joe Twarog
    Oct 3, 2025
    5.0
    Delicious!
  • MM
    Mikey
    Oct 2, 2025
    5.0
    Here’s a decent McDonald’s location in the Rochester area with a clean spacious interior and good deals to be had. We had the $5 meal deal that included a Junior Chicken, 4 McNuggets, fries and a drink. It was delivered to our table hot and in short fashion. Happy Meal here also provided half & half of mini fries and apple slices. Even the service was friendly, with the manager informing us to let him know if we needed anything else.
  • EL
    erick lindberg
    Aug 24, 2025
    3.0
    This is our go-to when it comes to McDonald’s (due to location). When it’s good it’s good, when it’s not it’s bad. Missing items is frequent, instructions not followed is also common. I’ve been forgotten at the third window more times than once. The staff has, for the most part, always been friendly though. There is a middle aged woman who is always very kind, I wish I knew her name to shout her out.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on 4138 W Main St, Batavia, NY?

McDonald's at 4138 W Main St in Batavia is open daily from 6:00 AM to 11:00 PM for dining.

What hours is the drive-thru available at McDonald's in Batavia?

The drive-thru is open every day from 5:00 AM until midnight at McDonald's in Batavia.