Five Guys

4.5
985 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4234 Veterans Memorial Drive in Batavia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4234 Veterans Memorial Drive, Batavia, NY
14020, United States

Hours

Reviews

4.5
985 reviews
5 stars
663
4 stars
217
3 stars
51
2 stars
23
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the delicious burgers and generous portions of fries, although some noted issues with overcooked or greasy items.

Service

Overall, the staff received high marks for friendliness and efficiency, with several standout employees mentioned for their exceptional service.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, though a few customers reported issues with tables not being wiped down.

Pricing

While some customers felt the prices were high, many believed the quality of food justified the cost.

Atmosphere

The atmosphere was generally described as welcoming, though a few reviews mentioned issues with noise levels and temperature.
  • CN
    Caleb Nichols
    1 day ago
    5.0
    my server joe was absolutely amazing. he took his time while i was looking through the menu and gave great costumer service:)
  • JZ
    Julie Zontek
    Dec 31, 2025
    5.0
    Who really cares about the atmosphere when the burgers are this great.
  • AM
    Alyssa Michele
    Dec 21, 2025
    5.0
    Always busy in here. Love their burgers & their soda machine because you can make any flavor anything you want. Food is always great & delicious. The wait is never too long.
  • PB
    Peter Beardsley
    Dec 10, 2025
    5.0
    Went with the Mrs. During some Xmas shopping. Obvs we will be back
  • GG
    Gideon
    Nov 30, 2025
    5.0
    My experience on a Sunday PM shift was incredible. Excellent service, steady customer flow, perfect timing, friendly staff, and this was the best Five Guys meal we have ever had. Thanks to the employees working to make this a wonderful dining experience for our family.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.