Dunkin'

4.2
657 reviews
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Business Details

405 West Main St, Batavia, NY
14020, United States
(585) 219-4015
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Batavia, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
405 West Main St, Batavia, NY
14020, United States

Hours

Reviews

4.2
657 reviews
5 stars
383
4 stars
135
3 stars
75
2 stars
20
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Staff Attitude

There were mixed reviews about staff behavior, with some praising friendly service while others noted rudeness and unprofessionalism.

Operational Hours

Several customers expressed frustration over inconsistent closing times and the store being closed before posted hours.

Food Quality

While some customers enjoyed the food and drinks, others reported issues with order accuracy and food preparation.

Cleanliness

The store was generally noted for being clean, but there were complaints about overflowing garbage and unsanitary conditions at times.
  • PS
    Patty Schwed
    Dec 30, 2025
    5.0
    Quick and good and hot thru drivethru
  • KB
    Kayleigh Bouchard
    Oct 23, 2025
    1.0
    We frequent this place regularly. We are about to be done coming in. The food orders have gone downhill with taste and quality. Our orders are frequently wrong. I’m tired of spending money for the wrong food and food that seems to be barely cooked. I have called in before and the manager I spoke with was super polite and did help with a resolution. But the service was short lived and went right back downhill.
  • JZ
    John Zorn
    Oct 19, 2025
    1.0
    Stopped by at 6:15pm. NOT A SOUL IN SIGHT.
  • PO
    Peter O'Brien
    Sep 28, 2025
    1.0
    Drive thru very slow. Ordered on the app 4 drinks and only got 3. Said something to the attendant and was told there was only three despite my order saying 4 and the labels on the cups saying x of 4.
  • HG
    Heather GawNeulikhaus
    Sep 22, 2025
    3.0
    The parking is a but crazy but in all a great experience.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Batavia, NY?

Dunkin' in Batavia, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Batavia, NY offer delivery service?

No, Dunkin' in Batavia does not offer delivery service.