Business Details
About
Mexican Restaurant
Chipotle Batavia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.0
321 reviews
5 stars
121
4 stars
30
3 stars
22
2 stars
22
1 star
126
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including hard rice, undercooked chicken, and stale chips.
Service Issues
Many reviews highlighted poor service, including slow order fulfillment, incorrect orders, and unhelpful staff.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and overflowing trash cans.
Customer Experience
While some praised friendly staff and good service, many others expressed frustration with the overall experience, citing rudeness and lack of attention from employees.
Availability of Items
Several reviews mentioned that the restaurant frequently ran out of key ingredients, leading to disappointment among customers.
- SSStanly Swan6 days ago5.0I didn't catch their name, but the person who wrapped my burrito should teach a class. It was so wet but no leaks
- RRriverratioNov 8, 20255.0yum yum so chill workers are nice I always get good portions!! kids meal is only $6 and fillling!!
- A7AR 7Oct 30, 20251.0Rice was hard as a rock, bland and tasteless disappointed. I worked all day, picked up my food ready to relax and I can’t say how disappointed I was, couldn’t eat my food. Easily the worst location. I don’t even leave review online
- WBWeston BestonOct 23, 20255.0Please come here the chicken and rice are amazing the burritos and bowls are filling and if you have kids I recommend this place and the workers are kind 5 star
- EGEdward GasparOct 15, 20251.06:30 pm on a wednesday and they are completely out of rice and only have steak available. Shamefull. And of course they have a bunch of people i nthe back just chilling.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Batavia serve?
Chipotle Mexican Grill in Batavia serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill located in Batavia?
It is located at 4230 Veterans Memorial Dr, Towne Centre at Batavia, Batavia, NY 14020.
What are the operating hours for Chipotle Mexican Grill in Batavia?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Batavia offer online ordering?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Batavia?
You can call them at +1 585-300-4083 or email NY.4063.Batavia@chipotle.com for inquiries.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Are there other dining options nearby Chipotle in Batavia?
Yes, nearby dining options include Five Guys, a burger restaurant, and Pizza Hut Express, both located close to Chipotle in the Towne Centre at Batavia.
What shopping centers are close to Chipotle Batavia?
Chipotle is located in Towne Centre at Batavia, which also features stores like GameStop, Famous Footwear, and Sally Beauty, offering various shopping opportunities.
Where can I find entertainment or gaming near Chipotle in Batavia?
Near Chipotle, you can visit Batavia Town Center - GameStop, which offers video games, an arcade, and other entertainment options.
Are there any medical facilities near Chipotle at Towne Centre in Batavia?
Yes, nearby medical centers include WellNow Urgent Care, Aspen Dental, and Fresenius Kidney Care Batavia Dialysis, all within close proximity to Chipotle.