Brand Certified
Arby's
4.1(1140 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
212 W Main St, Batavia, NY
14020, United States
Certified by Arby's • Mar 01, 2026
(585) 219-4929
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ny/batavia/212-w-main-st/store-1610
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
1,140 reviews
5 stars
570
4 stars
306
3 stars
154
2 stars
47
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Order Accuracy
Several reviews noted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with temperature and taste.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Speed of Service
Customers experienced varying wait times, with some reporting long delays, particularly in the drive-thru.
- GDGreg DavisFeb 7, 20265.0Treated me very well today thank you so much hard to get good customer service for me in Batavia for some reason
- MSMike SmithFeb 5, 20265.0Just had a very unusual fast food experience. The young lady working the drive through was friendly, spoke clearly, and said, “I appreciate you! She will go far in life. The guy who brought our food out to the curb was very pleasant and thanked us too. Nice job to whoever is finding and training these exceptional people!
- LTLisa TownerDec 12, 20251.0This is the second time I have gone through the drive thru and didn't get what I wanted. A beef & cheddar classic with mozarella sticks. Never got my side of cheese nor the horsey sauce I asked for both times. They got it correct when I went inside and said something after the first time. I can't believe these people want to make $15/hr and can't get a simple order right. I use to love Arby's food but probably won't go back.
- NLNicole LDec 10, 20255.0Haven’t been to Arby’s in years. Decided to stop and eat in on a whim. The place looks great and the girl at the counter was super nice and everyone looked like they enjoyed working there! Was pleasantly surprised the food was brought to the table too. Will be coming back for sure.
- MMMatt MarkDec 9, 20254.0Food wasent as warm as id like it but the thing that got me was the sign by the road that said "Hiring Exp Only" . So I decided to ask the drive thru gal how much an hour they start off at and she said minimum wage and I thought to myself , wait what ?, you need experience to make minimum wage? , made me laugh , I'm just saying that's pretty bizarre
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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