Taco Bell

1.9
124 reviews
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Business Details

16 Kendall Way, Ballston Spa, NY
12020, United States
(518) 289-5031
https://locations.tacobell.com/ny/ballston-spa/16-kendall-way.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 16 Kendall Way in Ballston Spa. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
16 Kendall Way, Ballston Spa, NY
12020, United States

Hours

Reviews

1.9
124 reviews
5 stars
17
4 stars
8
3 stars
5
2 stars
8
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.

Staffing Issues

Numerous customers noted that the location is frequently understaffed, leading to slow service and disorganization.

Customer Experience

While some customers praised individual staff members for their friendliness, many others reported rude behavior and a lack of professionalism from the staff.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
  • JP
    Jason PALMIERI
    Nov 6, 2025
    1.0
    Always getting my order mixed up.. I mean there repeating my order back to me and still get it wrong...sad there's no more compatint working class anymore.
  • CW
    Cam W
    Nov 5, 2025
    1.0
    I have never waited less than 15, usually closer to 30 minutes in this drive through. And that’s not to say the drive through is busy. I am here now for going on 30 minutes and there is only one car ahead of me. Took 10 minutes just to get someone to the speaker and I was the only one waiting to order. Food is horribly made for taking so long.
  • JK
    Joseph K
    Nov 3, 2025
    1.0
    The absolute slowest Taco Bell ever! The average wait time can approach as many as 30 minutes. I saw one person get a refund for waiting about that long yesterday. I’m guessing the person who is the shift manager said “I’m closing the lobby and we are doing drive thru only and if they fire me I don’t care. “ Pretty much says it all.
  • JC
    Jake Cumming
    Nov 2, 2025
    1.0
    Waited almost 30 minutes for our food in the drive though with no line in front of us. The worker had our food all bagged and ready to go but left it sitting there for over 10 minutes before deciding to give it to us. I also had to repeat my order several times to the employee before he understood what I was asking for.
  • RD
    ReJean DeVaux
    Oct 20, 2025
    2.0
    This was my third attempt going to this Taco Bell because it's conveniently located near my house. The first 2 times I just gave up because the wait was so long but this time I got stuck in the drive thru because someone came up behind me, took about 25 minutes for 4 cars, noone got more than 1 bag. Food was fine just always a crazy wait.
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Frequently Asked Questions About Taco Bell

What are the opening hours for the drive-through at Taco Bell in Ballston Spa?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday and Saturday from 9:00 AM to 2:00 AM.

Where is Taco Bell located in Ballston Spa?

Taco Bell is located at 16 Kendall Way, Ballston Spa, NY 12020, US.