Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback indicated a lack of friendly and helpful service, with some employees being rude or unresponsive.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
MD
Martin Dale
Dec 20, 2025
1.0
Horribly slow. Gives out wrong food. Avoid.
EB
Ellen Branche
Dec 16, 2025
1.0
Ordered through uber eats and we got 20 nuggets with no sauce, we order extra sauces and paid for them everything was cold called night manager, “I can’t give you my name and I can’t do anything for you”. Terrible customer service never offered any resolution
RC
Roger Collard
Dec 15, 2025
4.0
This is one of the better McDonald's in my experience. Prices are good, staff are usually friendly and orders are usually correct.
JR
John Reese
Nov 21, 2025
1.0
Horrible employee, shorted me an item I ordered and then gave me a dirty look and a cold apple pie for my kid when I asked for what I paid for.
Also slammed the receipt down on the counter
DM
D.J. Mack
Nov 16, 2025
1.0
I rarely complain about a restaurant fast food chain. But my experience at this McDonald's was beyond atrocious. First I pull in I'm first in line in about 5 minutes later while I'm still sitting there someone else pulls up at the other speaker. Then they serve him first. Now I'm behind this guy and we're sitting there for I kid you not 20 minutes. When the food finally came out it was missing sauces and looked very badly prepared. It tasted okay but the entire experience from beginning to end was one of the worst I've ever seen. There are only four other cars there I can't imagine what this place is like during rush hour. Oh and they also gave me a small coffee even though I paid for a large. Get it together folks!!!
What are the operating hours for McDonald's in Ballston Spa?
McDonald's in Ballston Spa is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru at this McDonald's close?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:00 PM with options such as same day delivery and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What kind of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 201 Church Ave Rte 50, Ballston Spa, NY 12020, USA.
Are there nearby restaurants or eateries close to this McDonald's?
Yes, nearby places include Augie’s Family Style Italian, Dunkin’, Snowfox Sushi, and other McDonald's locations, offering a variety of dining options.
What nearby gas stations can help if you’re driving to McDonald's?
Nearby gas stations include Jim’s Service Center, Stewart’s Shops, All Tech Automotive, and Speedway, which can assist if you need fuel before or after your visit.
Are there any nearby attractions or community spots near McDonald's in Ballston Spa?
Yes, close nearby is the Ballston Spa Community Garden, an arts and entertainment spot ideal for a visit before or after your meal.