Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Baldwinsville Subway® Restaurant at 2244 Downer St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Placed a mobile order at 12:45 and the pickup said 1:10, I left at 1:40 because they hadn’t even started my order
JS
John Sanderson
Mar 28, 2026
1.0
Took an hour to get 2 subs , had to ask them to even make them from online. Then when they started to make it the worker went on break. Edit- younger worker who made my sub was new and left behind by the other worker who went on break. He was nice to deal with. I was hangry when I left the review but don’t want to get him in trouble
DO
D Orellana
Mar 26, 2026
1.0
I had a very disappointing experience at this location. They were advertising a meal deal $6.99 both inside and outside this restaurant, but when I tried to order it, they refused to honor the deal and instead charged separately for each item that was supposed to be included.
The 6.99 meal deal which is the sandwich of the day with a small fountain drink and chips or two cookies.
I order a 6 inch with two cookies with of course the included fountain drink.
I asked how much was a single cookie to add on/purchase. She said $1.19. I said great I'll take another one.
Why was my total $11.74? It should be around $8 and some change. Which then the employee who made the sandwich and rand me up yelled and argued that I was wrong. Realizing I wasn't. The the other employee there ( two females) who I thought was coming to help her also came to argue with me telling me I should know how things work there and on the app. That they don't function like "other" subways. I do not work for subway to know how "they work" or how theirs does. I'm just a customer trying to give them some business. It was unbelievable how extremely rude and unprofessional they both were considering the situation and their wrong. When I questioned the pricing, they raised their voices and argued with me, insisting that I was wrong and that they don’t honor that meal deal at their location—even though it was clearly being promoted on-site both inside and outside their window.
I asked for a refund because I was charged. I did not leave with anything and they said I was refunded but couldn't provide me with a receipt when I asked for one. One employee kept yelling "call Angel call Angel". I will check in a few days if my money was indeed refunded back to my card.
Nevertheless be cautious when ordering here and before making your payment.
If a deal is being advertised, it should be honored, or at the very least clearly explained in a respectful way. The lack of consistency and poor customer service made for a frustrating experience. I won’t be returning and hope to see my refund.
TR
Tom Resch
Mar 18, 2026
5.0
Ignoring the reviews - nice, clean location even at closing time. The lady who served me was great and so was the sub.
MM
Magdalena
Feb 25, 2026
1.0
If I could give zero stars I would whatever you do, absolutely do not come here or order from this business under any circumstances. The staff is Rude unhelpful and lazy and the managers don’t give a damn and do anything but their actual job of managing. I had an issue with putting an order through for delivery on the app and tried contacting the store for assistance it was pushed aside they did not want to help or claim any responsibility even though the order was placed directly through Subway app, and wasn’t aware that delivery would be through a third-party service. I was also told that I would get reached back to by higher up and didn’t hear back and had to continue to call back all to get no further help. Do not spend your hard earned money here this is one of the last places that deserve it.
The Subway restaurant is located at 2244 Downer St., Space B, Onondaga, Baldwinsville, NY 13027, USA.
What are the operating hours of this Subway location?
This Subway is open daily from 9:00 AM to 9:00 PM.
What meal options are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
What types of services does this Subway offer for ordering food?
They provide quick and easy ordering options including in-app and online orders, convenient delivery, in-restaurant dining, and curbside pickup.
Does this Subway restaurant offer catering services?
Yes, this Subway offers catering services to meet your needs.
Can customers dine inside this Subway location?
Yes, dine-in service is available at this Subway restaurant.
Is there a drive-through available at this Subway?
No, this Subway location does not have a drive-through service.
Which nearby coffee shops can I visit before or after enjoying a meal at Subway?
Nearby coffee shops include Dunkin' and Fastrac, where you can enjoy coffee or a quick snack.
Are there grocery stores close to this Subway for convenient shopping?
Yes, nearby grocery stores include Aldi 65040 and ALDI USA, perfect for your shopping needs after dining at Subway.
What other fast food restaurants are nearby this Subway location?
Nearby fast food options include McDonald's and Taco Bell, offering a variety of dining choices in the area.
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