Taco Bell

3.1
202 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2220 Downer Street Road in Baldwinsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2220 Downer Street Road, Baldwinsville, NY
13027, United States

Hours

Reviews

3.1
202 reviews
5 stars
62
4 stars
36
3 stars
22
2 stars
15
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor quality of food preparation.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits and delays in order fulfillment.

Cleanliness

Several customers noted that the dining area and food preparation areas were not clean, contributing to a negative dining experience.

Employee Behavior

Feedback varied on employee interactions, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Customers expressed disappointment with the quality and freshness of the food, citing issues like stale ingredients and poorly assembled items.
  • BB
    Bryant Buchanan (Buck)
    Nov 21, 2025
    1.0
    Not a fan of fast food chains, prefer local independents with real, interesting flavors. My bias. Will stave off hunger in an emergency. That said, Taco Bell has always been very consistently meh+, better than most comparable chains. I applaud the addition of sauces that are actually spicy! Sadly they recently removed the 7-layer burrito from the menu leaving fewer veggy options. So I had to try some other options. Not good. Quality control in assembly was really low with about half the amount of fillings that should have been there. I should have gotten bean burritos rather than paying $7 each for half-empty tortillas. Had some service issues too. And the dining area wasn't clean. Grim. Unlikely to return.
  • JC
    jody cummings
    Sep 1, 2025
    2.0
    Places a order for 5 people on the app. We ended up going thru the drive thru to pick it up. Waited at least 10 minutes with only two cars in front of us. No big deal things happen but when I get shorted two items for $6 each that's unacceptable. I swear it must be company policy to short everyone's order one or two items.
  • AP
    Anthony Perrotta
    Aug 26, 2025
    1.0
    Music was blaring so loud that I couldn't hear my wife sitting across from me. Asked if they would turn it down until I left, they didn't.
  • SS
    Sandee
    Jul 19, 2025
    4.0
    Love TACO BELL...really ..who doesn't. The food is awesome and hot!! The crew is very friendly and helpful and the atmosphere was pumping with some good music...yep ..they were playing (radio)...but the only thing was, it was just a bit unclean. It looked as if they had a rush of people n hadn't had time to clean and hey...maybe that was the case. Over-all...that certainly won't stop me from going again.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 2220 Downer Street Road, Baldwinsville?

Taco Bell is open daily from 7:00 AM. Sunday through Thursday the restaurant closes at 1:00 AM, while on Fridays and Saturdays it stays open until 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 2220 Downer Street Road has a drive-through open daily from 7:00 AM to 1:00 AM on weekdays and Sunday, and until 2:00 AM on Friday and Saturday.