Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,336 reviews
5 stars
440
4 stars
259
3 stars
248
2 stars
126
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, indicating a lack of effective management and training.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or missing.
Cleanliness
The restaurant was often described as dirty, with unclean tables and trash issues, impacting the overall dining experience.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous complaints about service and order accuracy.
Drive-Thru Problems
The drive-thru service was consistently criticized for being slow, with many customers having to wait excessively long to place and receive their orders.
- LCLinda Cooper1 day ago1.0We waiting in the drive thur pick up line for 15 minutes for our food,not sure what took so long.
- MWMatt Woodhams3 days ago1.0This place is consistently the slowest McDonald's I've ever been to. Then the food finally comes out after 30 min in the drive thru line and it's overpriced garbage.
- YMYvonne MartellNov 8, 20251.0The young lady behind the counter working Saturday around noon was about as rude as one could be. She rolled her eyes and gave my family an attitude because we asked where our food was after 20 minutes. There was zero line inside. Opposed to saying “we forgot”, she went on to lie about having endless orders in front of ours. Customer service -7-10.
- JDJamie DavidsonNov 7, 20251.0Tell me how 3 cars in the second lane got waited on before someone even acknowledged me? When they finally did they didn't greet me and were short.
- CMChristopher MillingsNov 6, 20251.0This is probably the worst McDonald's there is. As busy as it is there is always one lane closed and one window closed. The staff is rude and my order is wrong more times than it's not.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2234 Downer Street Rd, Baldwinsville, NY?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 6:00 AM and closes at 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight (12:00 AM).
Which payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food online or through a mobile app from this McDonald's?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through their mobile apps available on Apple App Store and Google Play Store.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What services does this McDonald's provide besides dining in?
It offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby restaurants can I visit if I want more food options near McDonald's?
Nearby, you can find Subway sandwich shops, Dunkin' (coffee and donuts), Taco Bell for Mexican food, and Blimpie submarine sandwiches.
Are there any convenient places for coffee or fuel near McDonald's?
Yes, Fastrac (a coffee shop and gas station), Sunoco Gas Station, Turkey Hill gas station, Tops Gas Station, and Speedway are all nearby for coffee or fuel needs.
What other types of nearby amenities or services are available around McDonald’s at 2234 Downer Street Rd?
Near McDonald’s, you can find SECNY Federal Credit Union for financial services, Walgreens pharmacy and convenience store, Powerhouse Gym for fitness, and various shops like Family Dollar and Thrifty Shopper.