Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,352 reviews
5 stars
439
4 stars
263
3 stars
248
2 stars
129
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers consistently reported extremely long wait times, often exceeding 20 minutes, with many expressing frustration over understaffing and mismanagement.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rudeness and poor customer service experiences.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly cooked items, contributing to an overall negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and trash issues.
- JEJames EusticeDec 23, 20252.0I mean, it's a mcdonald's. The food is never anything to write home about. BUT, at the time I'm writing this, they've REALLY been struggling with their service. Consistently mis-managed and/or understaffed. Lines wrapped around the parking lot and out to the street, even when it's not "lunch/dinner rush".
- EREmily ReillyDec 21, 20252.0These poor kids! I feel so bad they are always so short staffed. You can tell they are trying their best. Definitely a management issue .
- DLDave LaDueDec 17, 20251.0AVOID this place. I ordered a single sandwich, I was almost to 10 mins on the clock (OEPE on Drive-thru screen was 560 seconds) when i got disgusted and DROVE AWAY, LEAVING MY PAID-FOR ORDER BEHIND. The owner of this location should be embarrassed. It’s ridiculous. Just close it and get it over with, it’s inevitable with this “service”.
- RSRod StoutengerDec 14, 20252.0Pull up to a long line at the DRIVE THRU WINDOW order,pay and was toldbto pull around the other side of building to another long line for them to bring our food out......fast food is no longer a thing. Not to mention the 2 breakfast meals for $30.... wow....! Never again
- KTK TylerDec 12, 20251.0Ridiculous! I received the wrong order or was missing an item 2 out of my last two visits. I Don’t eat here except maybe once or twice a year. The woman packing the orders needs to be retrained by the manager. There was also a breakdown with the receipt, not getting attached to the bag so then when they brought the food out, they gave my food to somebody else and somebody else’s food to me. The Taco Bell isn’t much better, but it can’t be this bad!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2234 Downer Street Rd, Baldwinsville, NY?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 6:00 AM and closes at 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight (12:00 AM).
Which payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food online or through a mobile app from this McDonald's?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through their mobile apps available on Apple App Store and Google Play Store.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What services does this McDonald's provide besides dining in?
It offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby restaurants can I visit if I want more food options near McDonald's?
Nearby, you can find Subway sandwich shops, Dunkin' (coffee and donuts), Taco Bell for Mexican food, and Blimpie submarine sandwiches.
Are there any convenient places for coffee or fuel near McDonald's?
Yes, Fastrac (a coffee shop and gas station), Sunoco Gas Station, Turkey Hill gas station, Tops Gas Station, and Speedway are all nearby for coffee or fuel needs.
What other types of nearby amenities or services are available around McDonald’s at 2234 Downer Street Rd?
Near McDonald’s, you can find SECNY Federal Credit Union for financial services, Walgreens pharmacy and convenience store, Powerhouse Gym for fitness, and various shops like Family Dollar and Thrifty Shopper.