Brand Certified
McDonald's
3.3(1360 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2234 Downer Street Rd, Baldwinsville, NY
13027, United States
Certified by McDonald's • Mar 01, 2026
(315) 638-1587
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,360 reviews
5 stars
440
4 stars
264
3 stars
247
2 stars
132
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, with some experiences lasting over an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Numerous customers noted rude and unprofessional behavior from staff, including lack of communication and dismissive attitudes.
Management Issues
Frequent mentions of poor management and staffing problems, leading to chaotic service and unsatisfactory customer experiences.
Food Quality
While some customers found the food acceptable, many complained about cold, poorly prepared items and inconsistent quality.
- CVCheryl VanEpps5 days ago2.0I ordered 2 fish sandwiches with no cheese and a large sweet tea via the mobile app. After submitting my order, I was at the restaurant around 5 minutes later. After waiting 20 minutes in line, and another 5 minutes at the actual food window, I finally received my food and a sweet tea with no ice. It was handed with no heads up and the window closed. After having to knock on the window to gain the employee's attention to ask about the ice, I was told they were out. Again, no heads up that you are not getting a cold drink so that an informed decision could be made as to if the drink was still wanted, no apologies made regarding the entire situation. I know it is only fast-food but there still are minimal expectations that were not met. I don't think one person should have paid full price for a drink or should at least have been given proper info to know if they wanted to pay for a warm drink or not. And 25 minutes is a bit out of the window of what is expected when purchasing fast food.
- BBBFeb 12, 20261.0AVOID THIS PLACE IF YOU ARE IN A HURRY. I don't know what's happened to this place in the past 6 months to a year - but the service is suddenly SLOW. Insanely slow, even if you order ahead of time on the mobile app.
- MLMark LeonardFeb 12, 20261.0The Quarter Pounder is the size of a .50 hamburger, it was disgusting and that's being gentle. The good news? I don't ever have to come back.
- RPRay PellegriniFeb 8, 20265.0Everything was fresh and hot! The manager and staff were very polite and professional.
- PNP NFeb 4, 20262.0Ordered inside since they only make to order on quarter pounders and didn't want to jam up the crowded drive thru only to hear front end staff heckling and hassling assembly staff. Im currently staring at 3 front staff members literally just standing around watching the crew in back desperately trying to clear the backlog, even after they asked for backup. Two guests have directly requested refunds and recieved a non-chalant attitude from the cashier. Unbelievably disrespectful behavior between staff members during a busy period.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2234 Downer Street Rd, Baldwinsville, NY?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 6:00 AM and closes at 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight (12:00 AM).
Which payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food online or through a mobile app from this McDonald's?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through their mobile apps available on Apple App Store and Google Play Store.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What services does this McDonald's provide besides dining in?
It offers DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby restaurants can I visit if I want more food options near McDonald's?
Nearby, you can find Subway sandwich shops, Dunkin' (coffee and donuts), Taco Bell for Mexican food, and Blimpie submarine sandwiches.
Are there any convenient places for coffee or fuel near McDonald's?
Yes, Fastrac (a coffee shop and gas station), Sunoco Gas Station, Turkey Hill gas station, Tops Gas Station, and Speedway are all nearby for coffee or fuel needs.
What other types of nearby amenities or services are available around McDonald’s at 2234 Downer Street Rd?
Near McDonald’s, you can find SECNY Federal Credit Union for financial services, Walgreens pharmacy and convenience store, Powerhouse Gym for fitness, and various shops like Family Dollar and Thrifty Shopper.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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