Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Baldwinsville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
264 reviews
5 stars
127
4 stars
56
3 stars
33
2 stars
17
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and issues with mobile orders, leading to frustration.
Staff Attitude
While many reviews praised friendly and polite staff, there were notable complaints about rude behavior from some employees.
Order Accuracy
There were consistent complaints about incorrect orders and items missing from orders, impacting customer satisfaction.
Product Quality
Feedback on food and drink quality was mixed, with some customers enjoying their items while others reported stale products or incorrect drink preparations.
Cleanliness and Environment
The location was generally described as clean, but some customers noted issues with the setup, particularly in the drive-thru.
- VBVeronica BonacchiNov 15, 20251.0Worst customer service. Brought my 2 kids (aged 7). They wanted to pick out their donuts. Waited 10mins for someone to take our order. (My daughter wanted a pink frosted headlight). 2 workers working behind the counter never greeted id or acknowledged us. They advised to use the kiosk or use the app. I used the app, my coffee came right out and we waited another 10 minutes. I dreaded going up to the counter to ask for my kids donuts, but I did and asked for pink frosted and she gave me green. It’s too bad computers take over from the personal customer service experience. The DD location is super unfriendly. I would recommend going somewhere else. There were 8 (EIGHT) people working!!
- ESEvan SmithNov 12, 20251.0Burnt croissant? Cheese isnt even melted? And the egg isnt even on the sandwich?!? Who's taking these orders, Patrick star?? And let's not forget about the cold foam i paid for and didn't get
- CMChristopher MillingsNov 6, 20252.0Tell me how the same drink tastes different every single time? How do they charge me for cold foam but conveniently forget it? 7 workers on but takes forever to get my mystery flavored coffee?
- HKHeidi KnappOct 29, 20255.0I have been eating dunking for so long and it is so good
- JRJessica RadleySep 20, 20251.0The last two times that I have placed a mobile order to this location, I have left without my order. The first time due to being told “she probably threw your order receipt out” and not being extended the offer or having the time to have the food made and the second because I needed to leave to not be late for an appointment after waiting 10 minutes in the lobby for an order that was placed about 12 minutes prior to arrival. Both times all order receipts were piled on the counter with no rhyme or reason and the person behind the counter was out of their depth as at least 8 people waited in the lobby.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Baldwinsville, NY?
Dunkin' in Baldwinsville, NY is open every day from 4:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I place an order ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What type of food and drinks can I expect at Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and holiday specialty drinks such as Cookie Butter Cloud Latte, Peppermint Mocha, and Berry Sangria Refresher.
Does Dunkin' serve breakfast and lunch meals?
Yes, Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru option available at this Dunkin'?
Yes, this Dunkin' location has a drive-thru for convenient service.
Which nearby grocery stores can I visit after grabbing coffee at Dunkin'?
You can visit Aldi 65040 and ALDI USA nearby for grocery shopping after your visit to Dunkin'.
Are there other fast food or sandwich shops near Dunkin'?
Yes, nearby options include Subway, another Dunkin' location, McDonald's, and Taco Bell for a variety of fast food and sandwich choices.
What fitness and wellness centers are close to Dunkin'?
Nearby you can find Powerhouse Gym and Baldwinsville Chiropractic and Wellness for fitness and healthcare needs.
Where can I relax or shop in the area surrounding Dunkin'?
You can visit River Mall Plaza for shopping, Bee-Licious Creamery for ice cream, or Hall of Fame Barbershop for grooming services nearby.