McDonald's

Reviews

• A

  李浩

  Mar 30, 2026
  1.0
  I had a very disappointing experience at this McDonald’s today. I ordered a Daily Double and a $5 McChicken meal deal, but they failed to include the McChicken entirely. On top of that, the “Daily Double” I received was actually made as a Double Cheeseburger. When I went back to address the issue, the woman at the front counter (wearing a shirt) had a very poor attitude. She insisted that the Daily Double comes with pickles and claimed my order was correct. However, I showed her both the app and the two pickle slices left from what I received, and only after seeing the wrapper did she go silent. I wasn’t asking for an extra burger or anything unreasonable. I simply wanted the McChicken that I paid for, along with at least a basic apology. Unfortunately, there was not a single “sorry” or acknowledgment of a mistake. The staff showed no accountability and treated the situation poorly. Overall, the service was extremely disappointing due to both the incorrect order and the unprofessional attitude.
• MF

  Mariana Florez

  Mar 29, 2026
  1.0
  I had a very bad experience at this McDonald’s. The employee who assisted me, a young girl, was rude and spoke in a harsh and unfriendly tone, which is completely inappropriate for customer service. In addition, she did not provide me with a receipt, making it difficult to file any formal complaint or follow-up. I believe it is important for staff to receive proper customer service training, as this kind of behavior negatively affects the restaurant’s image and the overall customer experience.
• AN

  Amari Nealy

  Mar 15, 2026
  1.0
  Who ever bro in the Hempstead jacket is at the drive thru needa be fired,drug tested or he must be slow. Bro cannot follow basic directions told him my order twice and he did not get it right. He obviously cannot function in a quick and easy to operate drive thru.
• JB

  Jenn Bamfo

  Mar 14, 2026
  1.0
  If I could give zero stars, I would. I placed my order ahead of time and still had to wait 45 minutes in my car before receiving my food. When I finally got my order, it was incorrect. When I politely pointed out the missing items and showed my receipt on my phone as proof that I paid for them, the employee argued with me instead of fixing the mistake. You even printed the ticket and it still showed items missing, yet I was being told it wasn’t on the order. That is not the customer’s fault. I showed exactly what I paid for. I was told the missing items would be made, but they weren’t, and I had to wait even longer. The whole place was very disorganized. There were long lines both in the drive-thru and inside, and many customers were waiting for drinks. The shift leader (a light-skinned woman working that morning) was the one arguing with me about items I clearly paid for and never received. I hadn’t even left the building yet when I brought up the mistake. What’s most frustrating is being embarrassed in front of other customers because of a mistake your staff made. It makes no sense to argue with a customer who has proof instead of just correcting the order. By the end of it, I didn’t even want the missing items anymore because of how the situation was handled. Very disappointing experience.
• RB

  Richard Buck

  Mar 14, 2026
  3.0
  Was not asked about the Mobil app. Food hot and fresh. Polite checkout.

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