At Wendy’s in Baldwin, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baldwin, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about undercooked items and missing components from orders.
Cleanliness
Some customers noted cleanliness issues, including dirty dining areas and bathrooms.
Positive Experiences
Despite the negative feedback, there were mentions of good food and friendly staff in some instances.
DG
Donny George
6 days ago
1.0
Love this Wendy’s eat there all the time
Just now as I was waiting for my order to get done in the drive-through I seen a man with no gloves stick his fingers in the chicken nuggets to carry them
And then proceeded to put his hand in the bar with no glove
And no one else was wearing gloves either
Completely disgusting never eating there again
Can’t believe we make fun of some people for always using their hands with no gloves
But it’s happening right here to
RH
Rachel Honer
Feb 24, 2026
1.0
2/24/26 Drive thru
First time ever going to Wendy’s in Baldwin, and it will be the Last!. The one chubby Girl with dark curly wild hair, with bunch of makeup, and bright red lipstick.( Not sure if she’s mentally thinking she’s in a beauty competition) ….but that girl has such a nasty attitude. You can’t even ask about the menu without her Having an attitude! People like that. Should never work with customers or in a fast food location! My cousin also went and said the same thing about her! And by the way that drive threw it’s to small. it should be in that side parking space instead.
NC
Nikki C
Feb 16, 2026
2.0
I’m not sure what’s going on with the staff at this Wendy’s, but the experience was frustrating. It felt like employees were rushing, on their phones, or chatting among themselves instead of focusing on customers. When the order came out wrong and I pointed it out, they seemed irritated. Even asking for sauce while holding extra money in my hand to give to them felt like an inconvenience. Overall, it felt like they were more interested in giving you whatever they wanted rather than what you actually ordered.
HE
holly peters eyubeh
Feb 6, 2026
1.0
I truly hope someone from this site view my review . This particular Wendys location Baldwin needs to be closed and revamp with new team and management - it very unprofessional . 90% of the time when I order my food for my family and I from the driveway the order is always incorrect and the person that takes the orders always seems unhappy and rude, the company truly needs to hire a person to order the food for a week and see what people are talking Bout it is very unprofessional and always miss up the orders and people lose their money .
SR
Sonia Reyes
Jan 30, 2026
1.0
I never had a complaint before at this location..but that lady that works overnight at the drive thru had me waiting for 10-minutes and I did and then she said to pull over cause she didn't got my order correctly so I went and repeated my order for to tell me to wait 10 more minutes because she was by herself working...so I got a little upset and understood but what really killed ne was when she said you s0anish people always massing something up!!?
My question is i never asked for nothing free
.and second I know im Spanish..but its not my fault..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 690 Sunrise Hwy, Baldwin, NY?
The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 3:00 AM on Friday and Saturday.
Does Wendy's at this location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout near me?
Yes, delivery and takeout are available. Use the Wendy's app or go to order.wendys.com, select the Baldwin, NY location, and place your order.
What payment methods does Wendy's at 690 Sunrise Hwy accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Baldwin location for questions or feedback?
You can call (516) 377-8396, contact Customer Care via their website, or participate in Wendy's Customer Satisfaction Survey with your receipt details.
Are there any nearby hair salons close to Wendy's at 690 Sunrise Hwy?
Yes, Supercuts hair salon is nearby, which can be convenient for customers who want a haircut before or after grabbing a meal at Wendy's.
What are some nearby restaurants close to Wendy's at 690 Sunrise Hwy?
Nearby restaurants include Coca-Cola Freestyle (Vietnamese/Asian cuisine) and Grand Ave Pizza, offering diverse dining options near Wendy's.
Is there a postal service near Wendy's at 690 Sunrise Hwy?
Yes, the US Post Office and United States Postal Service locations are nearby for convenient mailing or shipping needs before or after your visit to Wendy's.
Does this Wendy's location have a drive-thru, and does it serve dine-in customers?
Yes, this Wendy's offers drive-thru service and also serves dine-in customers.
Where can I find Wendy's menu pricing and nutritional information for this location?
Menu pricing can be found on order.wendys.com or the Wendy's app after selecting Baldwin, NY. Nutrition and allergen information is available online, in the app, and in-restaurant.
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