Dunkin'

3.9
397 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baldwin, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
764 Sunrise Hwy, Baldwin, NY
11510, United States

Hours

Reviews

3.9
397 reviews
5 stars
190
4 stars
94
3 stars
40
2 stars
20
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional attitudes from staff, particularly during morning shifts.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty conditions and a need for better maintenance.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some describing it as the slowest service they've encountered.

Product Quality

Mixed reviews on product quality, with some customers enjoying fresh items while others complained about stale donuts and inconsistent coffee quality.
  • RC
    Rbt Cuomo
    Jan 2, 2026
    5.0
    From my experience never a long wait to place & receive any order . Being transparent dunkin doughnuts coffee is one of my favorites. Granted I grind many other whole bean coffee brands at home
  • LL
    Liz
    Jan 1, 2026
    1.0
    The wait times here are unacceptable and have nothing to do with customer volume—this is purely an issue of incompetence and mismanagement. I’ve given this place multiple chances, and each visit has been just as frustrating as the last. I don’t write negative reviews lightly, but the lack of efficiency and accountability is impossible to ignore. At this point, it’s clear that a change in management is needed, because whatever is happening now simply isn’t working. This place is a consistent disappointment.
  • SD
    Sparky DaCat
    Dec 30, 2025
    4.0
    I enjoyed the ordering kiosk that allowed me to customize my coffee which then came out perfectly. Easy parking. Small wait time. Clean and well lit. The biggest downfall is that they don't have Vanilla Creme donuts.
  • EM
    Estefany Mejia
    Sep 17, 2025
    1.0
    I feel like they have a good service but sometimes they don’t listen to the order a customer is giving to them which causes them to not take the order correctly. I ask for an avocado toast with everything well it supposed to have bacon and is just plain avocado. Also I wanted to order a Coffee and they only focus on some things and leave others out.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Baldwin, NY?

Dunkin' in Baldwin, NY is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and pickup options at the Baldwin location?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.