Dunkin'

3.8
312 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bainbridge, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1320 E. River Rd, Bainbridge, NY
13733, United States

Hours

Reviews

3.8
312 reviews
5 stars
146
4 stars
63
3 stars
39
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with staff efficiency and order accuracy.

Staff Attitude

Many reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.

Product Availability

The location often runs out of menu items, leading to customer dissatisfaction and frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty counters and unkempt staff, which detracted from their overall experience.

Coffee Quality

While some customers enjoyed the coffee, there were numerous complaints about inconsistent quality and incorrect orders.
  • BY
    Bill Yenna
    Nov 23, 2025
    5.0
    Great coffee
  • GV
    gretchen van valen
    Nov 8, 2025
    1.0
    Really slow service and unfriendly staff.
  • PB
    Peter Brusoe
    Nov 1, 2025
    5.0
    This dunkin' donuts take service to the next level it is an extremely busy location but the wait time is not bad and you have fast and quick service. I would strongly recommend ordering a head so when you're ready to pick up your order it's already there there's a small dining room to let you check your email and get some work done while enjoying a delicious donut and a very well prepared beverage
  • CP
    Cleveland Potato
    Oct 26, 2025
    1.0
    I got my drink back and it was already basically half empty, i decided to get over that and take a sip… for some context i ordered a caramel macchiato. This drink had absolutely no caramel in it just straight caffeine. This is not the first time this has happened, just the first time i’m complaining.
  • VB
    Vin Bx
    Oct 25, 2025
    1.0
    Very slow service. Waited 25 mins for 2 wake up wraps. I walked in. Seems like they only pay attention to the drive thru. I'll be going elsewhere from now on.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Bainbridge, NY?

Dunkin' in Bainbridge, NY is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Bainbridge offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.