EM
Eugen Martin
Feb 14, 2026
We visited Tres Palms for Valentine’s Day with high expectations, but unfortunately, the experience was very disappointing.
We arrived on time for our reservation, yet it took about 30 minutes before anyone even acknowledged our table. After that, it was another 30 minutes before our food arrived. Considering it was a special occasion, the slow service really set the wrong tone for the evening.
I ordered the bacon-wrapped filet and added a lobster tail. The meal came with mashed potatoes and broccoli rabe. While the steak itself was decent, they didn’t provide the proper utensils for cutting it, which was frustrating. The lobster tail was overcooked and dry, and it didn’t come with the proper tools to crack or eat it. For a restaurant serving lobster, that was surprising and disappointing.
My wife ordered the stuffed lobster with corn. We also ordered bread, but it never came to the table. To make matters worse, our server never came back to check on us or offer drink refills. We had to wait another 15 minutes just to get salt and pepper.
We ended up having two different servers, and there seemed to be a lack of communication between them. Because of that, the bill was separated and came out incorrectly, which added even more confusion to an already frustrating evening.
Overall, the lack of attention, poor service, missing items, and billing confusion completely overshadowed what should have been a special Valentine’s dinner. Instead of ending the night satisfied, we’re now heading to Red Lobster to pick up biscuits for my pregnant wife. Sadly, the experience did not meet our expectations, and we left very disappointed.