Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incomplete or incorrect orders, often requiring them to check their bags before leaving.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, with waits often exceeding 20 minutes.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, poorly prepared meals, and inconsistent freshness.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and food preparation spaces, contributing to a negative dining experience.
DW
Denise Wyskida
Jan 5, 2026
1.0
I went to Wendy's last Saturday morning around 10:20am. I ordered 2 sausage and mushroom breakfast sandwiches on croissants and 2 honey butter biscuits. I got my order and pulled over to check it. And I got 1 sandwich with bacon not sausage and 2 chicken on a biscuit thing. So I pull back around and tell them the whole order is screwed up. And the manager came over. I'm told we're changing over to lunch now. It wasn't even 10:45 yet. And I said the girl said there were a few eggs left. She said yeah I'll have to just refund your money. No compensation now or discount for later. Nothing, not even an apology. Sad some people's jobs are so hard. And management doesn't even care about customer service.
AT
Alynn Trendowski
Dec 2, 2025
1.0
Menu signage price does not match actual price charged.
Manager fixed it. But time consuming and seemed to be a problem bc she had other duties to attend to.
Also man taking order had strong accent and spoke quickly without enunciation. Very hard to understand in drive through. He was nice enough. Just should not ve in drive through.
MM
M
Nov 26, 2025
2.0
Another bad fast food place in Auburn. Tried twice. Both times missing items in order and fries were bad. Won't be back.
MA
Michael Aaserud
Nov 14, 2025
2.0
ORDERED ONLINE 2 LARGE CHILI AND A CHOCOLATE FROSTY AT 12:03 WAS AT THE PLACE AT 12:15 NEVER GOT THE ORDER UNTIL 12;40 THIS LOCATION HAS HAD PROBLEMS IN THE PAST WE HAVE TRIED AGAIN 2 TIMES OKAY NOW THEY ARE BACK TO BS I DONT IF THIS CORPORATE OR A FRANCHISE PLACE I WOULD NEVER CALL IT A RESTAURANT ICE NEEDS TO GO THERE THEY COULD EMPTY THAT PLACE WAHT A SHAME USED TO BE GOOD NOW THEY SUCK BIF TIME NOT MUCH ENGLISH ENGLISH SPOKEN NOT RECOMMENED GO TO TACI BELL
KK
Kep-1-One
Nov 11, 2025
4.0
Always delicious can't lie tho when it cost a dollar did taste a Lil better
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Auburn?
The drive-thru is open Monday to Wednesday and Sunday from 7:00 AM to 1:00 AM, and Thursday to Saturday from 7:00 AM to 2:00 AM.
Is the Auburn Wendy's location currently open?
Yes, the Auburn Wendy's location is open and committed to serving customers with quality food every day.
Does this Wendy's location offer dine-in and delivery services?
Yes, Auburn Wendy's offers dine-in, drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Auburn Wendy's?
Auburn Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Auburn serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact Auburn Wendy's?
You can contact them directly at (315) 252-8818 or reach out via their Customer Care team through their live chat or phone at 888-624-8140. Feedback can also be given through their Customer Satisfaction Survey.
What are some nearby fast-food options around Auburn Wendy's?
Nearby fast-food options include Burger King, McDonald's, Subway, and Arby's, all within easy reach if you want to explore different dining options in the area.
Are there any nearby places for car services close to Wendy's?
Yes, nearby automotive services include AutoZone Auto Parts, AutoZone, Auto Wash Car Wash, Dunn Tire, and Speedway gas stations, convenient for customers combining errands with dining.
What local amenities are near Auburn Wendy's that customers might visit before or after their meal?
Customers can visit nearby places like Applebee's Grill + Bar for more dining, H&R Block for financial services, JK Nail Spa for beauty treatments, and M&T Bank for banking needs.