Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many noted issues with cold items, incorrect orders, and unsatisfactory meal quality.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with overflowing trash and unclean dining areas.
Staff Attitude
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or dismissive.
Pricing Concerns
Many customers felt that the prices were high for the quality and service received.
MA
Michael Aaserud
Nov 14, 2025
2.0
ORDERED ONLINE 2 LARGE CHILI AND A CHOCOLATE FROSTY AT 12:03 WAS AT THE PLACE AT 12:15 NEVER GOT THE ORDER UNTIL 12;40 THIS LOCATION HAS HAD PROBLEMS IN THE PAST WE HAVE TRIED AGAIN 2 TIMES OKAY NOW THEY ARE BACK TO BS I DONT IF THIS CORPORATE OR A FRANCHISE PLACE I WOULD NEVER CALL IT A RESTAURANT ICE NEEDS TO GO THERE THEY COULD EMPTY THAT PLACE WAHT A SHAME USED TO BE GOOD NOW THEY SUCK BIF TIME NOT MUCH ENGLISH ENGLISH SPOKEN NOT RECOMMENED GO TO TACI BELL
KP
Kevin Parsons
Nov 11, 2025
4.0
Always delicious can't lie tho when it cost a dollar did taste a Lil better
JS
Jen S
Oct 16, 2025
2.0
I had to work late and I haven't had Wendy's in a while so I thought I'd give it a go. I got the junior bacon cheeseburger meal for $8. Comes with two Junior bacon cheeseburgers, medium fry and medium drink. I ordered online and went to the drive-thru so there was really no issue there. However, the meal left me feeling very disappointed and unsatisfied. The patty is extremely thin. The burger is mostly the bun. The medium fry was hardly filled. You're better off going to Burger King for the $7 you pick three meal. You get a better bang for your buck and you leave satisfied and full, in my opinion.
JH
Jake Hall
Oct 12, 2025
1.0
Another auburn restaurant refusing food to take delivery orders at night
NL
Natasha Lefler
Sep 20, 2025
1.0
The manager on duty today at around 10:00 was incredibly rude. I was served raw eggs with a side of attitude. This was a regular stop on Saturdays. The service here has really gone downhill over the last few weeks. Going to have to find a new place to go.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Auburn, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Auburn, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 252-8818.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Auburn Wendy’s serve breakfast?
Yes, this Wendy’s location in Auburn, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Auburn?
The drive-thru is open Monday to Wednesday and Sunday from 7:00 AM to 1:00 AM, and Thursday to Saturday from 7:00 AM to 2:00 AM.
Is the Auburn Wendy's location currently open?
Yes, the Auburn Wendy's location is open and committed to serving customers with quality food every day.
Does this Wendy's location offer dine-in and delivery services?
Yes, Auburn Wendy's offers dine-in, drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Auburn Wendy's?
Auburn Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's in Auburn serve breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact Auburn Wendy's?
You can contact them directly at (315) 252-8818 or reach out via their Customer Care team through their live chat or phone at 888-624-8140. Feedback can also be given through their Customer Satisfaction Survey.
What are some nearby fast-food options around Auburn Wendy's?
Nearby fast-food options include Burger King, McDonald's, Subway, and Arby's, all within easy reach if you want to explore different dining options in the area.
Are there any nearby places for car services close to Wendy's?
Yes, nearby automotive services include AutoZone Auto Parts, AutoZone, Auto Wash Car Wash, Dunn Tire, and Speedway gas stations, convenient for customers combining errands with dining.
What local amenities are near Auburn Wendy's that customers might visit before or after their meal?
Customers can visit nearby places like Applebee's Grill + Bar for more dining, H&R Block for financial services, JK Nail Spa for beauty treatments, and M&T Bank for banking needs.