Wendy's

3.7
1039 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
212 Grant Ave, Auburn, NY
13021, United States

Hours

Reviews

3.7
1,039 reviews
5 stars
386
4 stars
282
3 stars
167
2 stars
76
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many noted issues with cold items, incorrect orders, and unsatisfactory meal quality.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with overflowing trash and unclean dining areas.

Staff Attitude

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Pricing Concerns

Many customers felt that the prices were high for the quality and service received.
  • MA
    Michael Aaserud
    Nov 14, 2025
    2.0
    ORDERED ONLINE 2 LARGE CHILI AND A CHOCOLATE FROSTY AT 12:03 WAS AT THE PLACE AT 12:15 NEVER GOT THE ORDER UNTIL 12;40 THIS LOCATION HAS HAD PROBLEMS IN THE PAST WE HAVE TRIED AGAIN 2 TIMES OKAY NOW THEY ARE BACK TO BS I DONT IF THIS CORPORATE OR A FRANCHISE PLACE I WOULD NEVER CALL IT A RESTAURANT ICE NEEDS TO GO THERE THEY COULD EMPTY THAT PLACE WAHT A SHAME USED TO BE GOOD NOW THEY SUCK BIF TIME NOT MUCH ENGLISH ENGLISH SPOKEN NOT RECOMMENED GO TO TACI BELL
  • KP
    Kevin Parsons
    Nov 11, 2025
    4.0
    Always delicious can't lie tho when it cost a dollar did taste a Lil better
  • JS
    Jen S
    Oct 16, 2025
    2.0
    I had to work late and I haven't had Wendy's in a while so I thought I'd give it a go. I got the junior bacon cheeseburger meal for $8. Comes with two Junior bacon cheeseburgers, medium fry and medium drink. I ordered online and went to the drive-thru so there was really no issue there. However, the meal left me feeling very disappointed and unsatisfied. The patty is extremely thin. The burger is mostly the bun. The medium fry was hardly filled. You're better off going to Burger King for the $7 you pick three meal. You get a better bang for your buck and you leave satisfied and full, in my opinion.
  • JH
    Jake Hall
    Oct 12, 2025
    1.0
    Another auburn restaurant refusing food to take delivery orders at night
  • NL
    Natasha Lefler
    Sep 20, 2025
    1.0
    The manager on duty today at around 10:00 was incredibly rude. I was served raw eggs with a side of attitude. This was a regular stop on Saturdays. The service here has really gone downhill over the last few weeks. Going to have to find a new place to go.

Frequently Asked Questions About Wendy's

Is Auburn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.