Pizza Hut

Reviews

• AR

  Aixa A. Resendiz

  4 days ago
  1.0
  I called to place an order no one answered the phone I was immediately placed on hold and I waited for over 15 minutes. I called again and same thing. Very disappointing.
• DD

  Dave Dogg

  Jan 4, 2026
  4.0
  Today 1/4/26 we tried the Sunday buffet so glad to see that back. The food was good and the service was excellent. Mitchell was our server and provided excellent customer service.
• DR

  Dj R

  Dec 22, 2025
  1.0
  I called about 11:30 on Saturday 12/20, I confirmed that I was driving from Perry City NY and meeting up with my Daughter there. They confirmed They had indoor seating and no problem. We got there at 3:30 after 1 hour and 15 minute drive, the women behind the counter said the indoor dining was closed that they were understaffed. OK, then why was there people sitting at a two tables eating. Why was there a waitress standing right next to us. Why where there cooks making pizza's. The girl was very rude. And she lied to our face. As everyone knows there are only a couple of Pizza Huts left that offer indoor dining and we love and miss Pizza Hut. They all closed near us. I told her we drove over an hour and I called first. Her answer was well there is a pizza hut near Syracuse to go there. I didn't get mad it wasn't worth it, instead I went to a restaurant down the street that we passed on the way to you who was short handed and packed and we had the best food service and food, Yes we had to wait a bit but we didn't mind. Thank You Pizza Hut for introducing us to Kosta.. Our new meeting place when I come to visit my daughter.
• JR

  Jolene Rose

  Dec 22, 2025
  3.0
  After Christmas shopping and seeing Santa 🎅 what better way than to end the shopping/traveling trip with an experience at Pizza Hut. Unfortunately we did not get the experience that, matched our craving for pizza hut. We walked in and was greet with a manager explaining that the dining room was closed. He explained that we were welcome to sit down but no one would be waiting on us. When we wanted to order we had to do it from the counter. We were over an hour from home and hungry so what choice did we have. We sat in a empty cold dinning room. Ordered our food at the counter. But the manager did bring us our drinks in cups. He also took the time to bring our food out to us in the empty dinning room. And left us to eat our pizza. The pizza was great, everything our mouth and belly needed. Would I go back? Promise not. Which is sad cause this pizza hut is over a hour away from us, no reason to drive back again.
• CR

  Crystal Russell

  Dec 20, 2025
  1.0
  We just attempted dinner at Pizza Hut in Auburn and we were turned away because the dining room was shut down even though there were people dining in. They claimed they are short staffed but we could order takeout - makes no sense! We drove all the way from Trumansburg! Fire that manager and shut this place down!!

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