Panera Bread

4.1
654 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Auburn is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6 Plaza Drive, Auburn, NY
13021, United States

Hours

Reviews

4.1
654 reviews
5 stars
346
4 stars
155
3 stars
59
2 stars
44
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently mentioned issues with food quality, including missing ingredients, poor portion sizes, and unsatisfactory taste.

Service Issues

Many reviews highlighted problems with service, including long wait times, incorrect orders, and lack of accountability from staff.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Pricing Concerns

Numerous reviews indicated that customers felt the prices were too high for the quality and quantity of food received.

Positive Experiences

Despite the issues, some customers praised specific locations for friendly service and good food, indicating that experiences can vary significantly.
  • SW
    Samantha Williams
    Dec 16, 2025
    2.0
    I used to be a big Panera fan but the quality and quantity of food that they currently serve is not worth the price you pay. Between the lack of chicken in chicken sandwiches or bacon in BEG or even egg, it’s very disappointing and expensive. The BEG pictured was just last week and it was nearly $7.
  • BB
    blackroses347
    Nov 11, 2025
    3.0
    The food is pretty good but too expensive for the portion sizes.
  • ML
    Malosia L
    Oct 23, 2025
    5.0
    Very good service. Easy order process. Food was served fast and was hot. Sandwiches we ordered were delicious. We tried new dipper sandwiches.
  • TJ
    T J
    Oct 20, 2025
    1.0
    The menu is so painfully horrible and confusing I cant freaking order anything. Hey corporate, pull up to a drive through and try picking out items sometime
  • WG
    Wade Groesbeck
    Oct 15, 2025
    1.0
    Ordered on the app food came 1h 30 minutes later and called in and employee tyler told me when I get my food and it’s cold it’s not there fault no responsibility and accountability

Frequently Asked Questions About Panera Bread

Does Panera Bread Auburn accept reservations?

No, Panera Bread Auburn does not accept reservations.

What are the operating hours of Panera Bread Auburn?

Panera Bread Auburn is open daily from 7:00 AM to 9:00 PM.