Panera Bread

4.1
651 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Auburn is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6 Plaza Drive, Auburn, NY
13021, United States

Hours

Reviews

4.1
651 reviews
5 stars
344
4 stars
154
3 stars
60
2 stars
43
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, missing items, and order inaccuracies, leading to frustration.

Food Quality

While some customers praised the food, others criticized it for being overpriced and inconsistent in quality.

Cleanliness

Several reviews highlighted poor cleanliness in the restaurant, including dirty bathrooms and tables.

Positive Staff Interactions

Despite the issues, many customers noted friendly and helpful staff, contributing to a positive dining experience.

Menu Confusion

Customers expressed frustration with the menu's complexity and frequent unavailability of items.
  • BB
    blackroses347
    Nov 11, 2025
    3.0
    The food is pretty good but too expensive for the portion sizes.
  • ML
    Malosia L
    Oct 23, 2025
    5.0
    Very good service. Easy order process. Food was served fast and was hot. Sandwiches we ordered were delicious. We tried new dipper sandwiches.
  • TJ
    T J
    Oct 20, 2025
    1.0
    The menu is so painfully horrible and confusing I cant freaking order anything. Hey corporate, pull up to a drive through and try picking out items sometime
  • WG
    Wade Groesbeck
    Oct 15, 2025
    1.0
    Ordered on the app food came 1h 30 minutes later and called in and employee tyler told me when I get my food and it’s cold it’s not there fault no responsibility and accountability
  • GG
    Glideslopes
    Oct 11, 2025
    1.0
    Terrible service. Take out orders are frequently missing items. Employees simply reply with the standard “We were busy. Sorry.” Poorly run. Avoid this location when possible.

Frequently Asked Questions About Panera Bread

Does Panera Bread Auburn accept reservations?

No, Panera Bread Auburn does not accept reservations.

What are the operating hours of Panera Bread Auburn?

Panera Bread Auburn is open daily from 7:00 AM to 9:00 PM.