Brand Certified
McDonald's
2.8(1336 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
357 Genesee St, Auburn, NY
13021, United States
Certified by McDonald's • Mar 01, 2026
(315) 252-4000
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
1,336 reviews
5 stars
296
4 stars
194
3 stars
246
2 stars
151
1 star
449
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of rude and unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt bathrooms.
Food Quality
Many reviews mentioned that the food was often cold, poorly prepared, or not as expected.
- KMKatharine MooreFeb 11, 20265.0Manager checks on customers and corrects orders immediately. Exceptional customer service
- MHmelissa haynesJan 11, 20261.0Very slow disgusted. The people waited forever for their food. Someone returned their hamburger for some reason.I didn't even want to know.
- JDJohn DoeJan 8, 20261.0Me and my lady ordered 2 large fries and they gave us one small, after we went in we noticed how most of the employees eyes were glazed and there motor functions were extremely slow, i had too repeat myself multiple times before they got the order correct, they seemed too be under some form of influence.
- KHKevin HooverJan 1, 20261.0Not friendly at all , really poor service
- JSjoe shoemakerDec 6, 20251.0Don’t go here after 5pm unless you have 30-45 mins to burn.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 357 Genesee St, Auburn, NY?
McDonald's at 357 Genesee St is open daily from 6:00 AM to 8:00 PM.
When is the drive-thru at this McDonald's location available?
The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).
Can I order delivery from McDonald's at this location?
Yes, delivery is available daily from 7:00 AM to 10:30 PM, with options like curbside pickup, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have WiFi and mobile ordering services?
Yes, this location offers WiFi, mobile ordering, mobile offers, gift cards, and McDelivery service.
Where can I view the menu for this McDonald's location?
You can view the full menu on their website at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a McDonald's mobile app I can use to order food?
Yes, you can order via the McDonald's app available on both iOS and Android. iOS: https://apps.apple.com/us/app/mcdonalds/id922103212 Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US
What nearby entertainment options are close to McDonald's at 357 Genesee St?
You can visit Reva Rollerdrome for roller skating or check out CFS Sports Center for gym and sports activities, both within close vicinity.
Are there convenient financial services near this McDonald's?
Yes, nearby you will find KeyBank ATM, Five Star Bank, and Western Union for banking, ATM, and money transfer services.
What grocery and retail stores are near McDonald's at 357 Genesee St?
Nearby retail and grocery options include Tops Friendly Markets supermarket, Family Dollar store, and Dollar General for your shopping needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website