McDonald's

Reviews

• EH

  Emily Hand

  1 day ago
  1.0
  The location was not friendly. Barely any smiles and interaction with staff. My 2 year old was served sour milk with no apology or anything. As I was walking away from counter they advised we were the second group in 2 days. Apparently checking temps is optionally. Disgusting.
• AS

  Amanda Smith

  4 days ago
  2.0
  I ordered a flurry at the drive thru and asked for it to be well mixed. Person who took the order and handed me the receipt said he asked for it to be well mixed, and the guy who handed it to me at the second window said “well-mixed Oreo flurry” as he handed it to me. I came to find that I had been handed a fully un-mixed flurry, Oreo pieces just sitting on top with a spoon shoved in it. I hope whoever prepared it thought it was funny because it really ruined my night. Love the morning crew though. They are great. No issues with breakfast.
• GH

  Greg Harding

  Nov 16, 2025
  1.0
  Went to this MCD nalds because it's the new of the few left with a play place. The play place area was clean and well kept up. That is the positive the rest of the experience was very poor. I managed a mcds for over 10 years so I am giving a review like corporate would give. Food was ordered via app while in store. Order came out person said Greg. I raised my hand(we were only group there and sitting at designated table number. The worker dropped tray on table nearest to him and walked out without another word. I got up walked over and brought tray over. 2 happyeals, 2 value meals, single sandwich and a smoothie. First thing noticed was there were no cups for drinks or the milks for the happy meal. The smoothie (only drink that was brought out)was an odd color and I immediately knew that the base had run out when they made it and it shou,ld not have served it. I went to counter got the cups but for some reason they couldn't find the milk and told me they would bring that out which they did about 5 minutes later again plinking it down on nearest table and walking out. Absolutely the worst service I have ever seen at a mcds ever. I should have written a letter to corporate it was so bad. It was obvious the chicken had been overheld in cabinet as well. Auburn McDonald's on Grant Ave needs a lot of work to just be satisfactory.
• CK

  Cashay Kirkland

  Nov 6, 2025
  1.0
  Young man working tonight’s evening shift (11/6/25) was so awfully rude and disrespectful not only to me but to the woman ahead of me. I discovered my burger had no onions on it and when I stated the order was wrong he not only took my burger back to the back but he put an entire handful of onions on my burger. When I made note of it he replied well how much onions you want on it cause this how we make it now! I requested my money back and they declined. I’m so disappointed at the staff and this entire establishment. My experience was so very poor! I would never visit the Grant Ave. location in Auburn again. These kids need work and professional etiquette even if it is fast food! Do better McDonalds
• EE

  Eric

  Nov 5, 2025
  1.0
  ABSOLUTELY HORRIBLE! Why does the owner of this location not do anything here? You stand there and wait with the worst service I have ever seen. I just waited a half hour and walked out without lunch at 11 AM. They weren't even busy yet. No urgency at all. Absolutely the worst run location I have ever seen. I have given them multiple chances and always the same outcome. I waited for 30 minutes at the counter to get waited on and finally I just walked out and will never return!!! If the franchise owner reads these--you really need to fix this. This is not how corporate wants their brand seen! I wish I could give negative 5 stars!

Frequently Asked Questions About McDonald's